Partnerships Associate

Lightspeed; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality tech space is looking for a Partnerships Associate to support the growth of their integration ecosystem in London. This is a great opportunity for someone eager to learn in a global SaaS environment, assisting with various tasks from partner management to project coordination, while receiving comprehensive benefits in a hybrid working model.

Benefits

Lightspeed share scheme

Health & Wellness Credit

Mental Health Support

Work from anywhere for 60 days a year

Free access to LinkedIn Learning

Time off to volunteer

Qualifications

• 1-2 years of experience in partnerships, business development, or account management.
• Experience in tech, SaaS, hospitality, or payments is ideal.
• Fluency in English; other European languages are a plus.

Responsibilities

• Support day-to-day operations of hospitality integration partners.
• Assist in coordinating communications with internal teams and external partners.
• Track and report on partner activities and performance.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Passion for Hospitality

Tools

Google Workspace

CRM Systems

Project Management Platforms

Job description

Hi there! Thanks for stopping by

We’relookingforaPartnershipsAssociatetosupportthegrowthand management of our hospitality integration ecosystem. Reporting to the Director of Hospitality Partnerships, you will assist in maintaining relationships with our integration partners, coordinating internal and external processes, and helping ensure partner initiatives are aligned with Lightspeed’s strategic goals.

This role is a great fit for someone eager to learn and grow in a global SaaS environment, with a passion for technology, hospitality, and partnerships.

*Please note that this role is based in London and is not fully remote. At Lightspeed, we follow a hybrid working model and enjoy collaborating in the office.*

Your key responsibilities:

• Support the day-to-day operations of Lightspeed’s hospitality integration partners across multiple products and regions.
• Assist in coordinating communications and scheduling with internal teams (product, legal, commercial) and external partners.
• Help track and report on partner activities, performance, and project timelines.
• Support the preparation of meetings, partner presentations, and reporting materials.
• Monitor inbound partnership requests and conduct initial assessments to support decision-making.
• Maintain documentation, CRM systems, and dashboards related to partner management.
• Help organize partner workshops, calls, and events.
• Stay informed on key trends in hospitality tech to identify potential opportunities for collaboration.

KPIs:

• Timely and accurate coordination of partner interactions and follow-ups.
• Partner needs and requests are clearly communicated and resolved in collaboration with relevant teams.
• Accurate tracking and documentation of partnership progress and deliverables.
• High satisfaction from internal stakeholders due to clear support and communication from the partnerships team.

Experience:

• 1–2 years of experience in partnerships, business development, account management,orprojectcoordination,ideallyintech,SaaS,hospitality,or payments.
• Experience working in cross-functional environments with product, legal, or sales teams is a plus.
• Strong organizational skills and attention to detail.
• Comfortable using tools such as Google Workspace, CRM systems (e.g., Salesforce), or project management platforms (e.g., Asana, Notion).
• Strong communication and interpersonal skills.
• Fluency in English; additional European languages (French, German, or Dutch) are a plus.
• Passion for hospitality and technology.

What characteristics are we looking for:

• A proactive, positive attitude and willingness to learn quickly
• Organized and dependable, with the ability to manage multiple priorities
• Comfortable taking initiative and working both independently and in teams
• Strong communicator who thrives in collaborative environments
• Eager to build a career in partnerships and grow within a fast-paced, global company

What’s in it for you?

• Come live the Lightspeed experience...
• Ability to do your job in a truly flexible environment
• Genuine career opportunities in a company that’s creating new jobs every day
• Work in a team big enough for growth but lean enough to make a real impact

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stopcommerceplatform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloudcommercesolution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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