Partnership Growth Manager: Onboarding & Upsell

Rightmove Careers; Newcastle upon Tyne; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension and Life Insurance

27 days holiday + volunteering days

Hybrid working with 2 office days

Job summary

Rightmove is seeking a Partnership Development Manager within RLTS to own the end-to-end customer lifecycle, from onboarding to long-term account management and revenue growth.

You will act as a subject matter expert across Lead to Keys and rent protection products, driving adoption and value realization while collaborating with cross-functional teams to deliver growth for partner accounts.

Qualifications

• Proven ability to manage customer relationships in virtual/hybrid environment.
• Product expert with strong communication and presentation skills, with experience delivering training or demonstrations.
• Commercially minded with ability to identify growth opportunities.
• Highly organised, able to manage a portfolio of accounts and competing priorities.
• Proactive problem-solver and collaborative team player.

Responsibilities

• Own onboarding journey for new customers and drive successful go-live.
• Drive onboarding and adoption across product suite and referrals.
• Support long-term retention and engagement with high-quality onboarding/training.
• Identify opportunities to expand product usage within existing accounts (cross-sell/upsell).
• Position RLTS products during onboarding and throughout lifecycle; support upsell opportunities.

Skills

Relationship management

Communication

Training delivery

Commercial awareness

Organisation

Problem solving

Tools

Lead to Keys products

Rent protection insurance

Job description

Rightmove is seeking a Partnership Development Manager within RLTS to own the end-to-end customer lifecycle, from onboarding to long-term account management and revenue growth.

You will act as a subject matter expert across Lead to Keys and rent protection products, driving adoption and value realization while collaborating with cross-functional teams to deliver growth for partner accounts.