Partnership Director

Service Management Group (SMG)

Greater London

Hybrid

GBP 72,000 - 88,000

Full time

14 days+
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Benefits offered by this job

10% discretionary bonus
£1,800 yearly wellbeing fund (on topof
Free Headspace subscription
£500 yearly 'Uni Fund' for learning
4 extra Wellbeing Days off per year
Annual Summer conference + year-round?
4pm finishes every Friday
Flexible and hybrid working

Job summary

SMG in London is seeking a Director-level Partnership Director to lead the Deliveroo Media collaboration, driving strategic direction and commercial performance. You will work with senior Deliveroo stakeholders to unlock growth across CPG, media, data and strategic partnerships, while leading and developing the senior Deliveroo Media team.

The role combines strategic leadership with hands-on management of revenue, margin, and profitability, in a hybrid London setting.

Qualifications

  • Significant commercial and business leadership experience
  • Strong media, partnerships or commerce experience
  • Exceptional senior stakeholder management skills
  • Strong commercial and P&L acumen
  • Proven experience leading and developing high-performing teams
  • Strategic thinking and proposition development
  • Strong negotiation, influencing and communication skills

Responsibilities

  • Setting the vision and strategic plan for the Deliveroo Media partnership, turning Deliveroo and SMG ambitions into clear priorities and a roadmap.
  • Acting as the senior day-to-day owner of the partnership, aligning performance and growth across Deliveroo and SMG.
  • Owning the commercial performance of Deliveroo Media across revenue, margin and profitability, including planning and forecasting.
  • Identifying and unlocking growth opportunities across CPG advertisers and strategic partnerships.
  • Shaping future Deliveroo Media propositions, data capabilities, sponsored products and scalable opportunities.
  • Building senior relationships with priority advertisers and agencies, positioning Deliveroo Media as a strategic partner.

Job description

Location: London, hybrid (2-3 days per week in Deliveroo HQ)

Salary: £80k+ & 10% bonus

Level: Director-level role with overall leadership of the Deliveroo Media partnership, its commercial performance and senior team.

Who are we?

We're the original pioneers in connected commerce marketing. Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today's retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Partnership Director to join our Deliveroo Media partnership. In this role, you'll lead the strategic direction and commercial performance of the partnership, working closely with senior Deliveroo stakeholders to unlock new growth opportunities across CPG, media, data and strategic partnerships. You'll also lead and develop the senior Deliveroo Media team, creating the culture and operating model needed to deliver ambitious, sustainable growth.

What you'll do

Your days will be dynamic. You might find yourself:

  • Setting the vision and strategic plan for the Deliveroo Media partnership, turning Deliveroo and SMG ambitions into clear annual priorities and a longer-term roadmap.
  • Acting as the senior day-to-day owner of the partnership, building trusted relationships with senior Deliveroo stakeholders and keeping both businesses aligned on performance, priorities and growth.
  • Owning the commercial performance of Deliveroo Media across revenue, margin and profitability, including annual planning, forecasting and pipeline management.
  • Identifying and unlocking new growth opportunities across CPG advertisers, strategic partnerships, non-endemic brands, new categories and wider media propositions.
  • Shaping the future Deliveroo Media proposition, including new formats, data capabilities, sponsored products and scalable commercial opportunities.
  • Building senior relationships with priority CPG advertisers, agencies and decision-makers, positioning Deliveroo Media as a strategic commerce media partner.
What we're looking for
  • Significant commercial and business leadership experience, with a track record of delivering growth and ambitious commercial targets.
  • Strong media, partnerships or commerce experience, ideally gained within retail media, digital platforms, FMCG/CPG or
  • Exceptional senior stakeholder management skills and the credibility to build trusted relationships across partner, client and agency leadership teams.
  • Strong commercial and P&L acumen, with experience managing budgets, forecasts, revenue, margin and profitability.
  • Proven experience leading and developing high-performing teams, including coaching senior talent and building capability and succession.
  • Strategic thinking and proposition development skills, with the ability to turn a vision and emerging opportunities into clear commercial roadmaps.
  • Strong negotiation, influencing and communication skills, with confidence operating in complex senior stakeholder environments.

We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Don't meet every single requirement? We still want to hear from you. If you believe you'd thrive in this role, your unique perspective might be just what we're looking for.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We're looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That's why we're committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it's not just about filling a role but building the future together.

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly 'Uni Fund' for learning
  • 4 extra Wellbeing Days off per year
  • Annual Summer conference + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working

Explore all our benefits here

Useful Links Before You Apply
  • Learn about our agencies
  • Our values
  • Our hiring process
  • EDI at SMG
  • FAQs

Our full data retention policy can be found here .

Department Deliveroo Locations London Remote status Hybrid

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