Partnership and Membership Manager - Goodwood

Compass Group UK & Ireland; Chichester; On-site; GBP 38,000; Full time

Job summary

A leading hospitality company is seeking a Partnership and Membership Manager to join their team in Chichester. The role includes planning exceptional guest experiences for events, building strategic relationships, and managing logistics and budgets. Ideal candidates will have strong leadership skills, a passion for customer service, and a creative approach to hospitality. This position offers a competitive salary and numerous benefits including healthcare and development opportunities.

Benefits

Healthcare benefits including dental

Employee Assistance Programme

Competitive pension scheme

Exclusive discount offers

Professional subscriptions and training programs

Holiday purchase scheme

Qualifications

• Confident with a positive 'can do' attitude.
• High level of professional standard and quality driven.
• Innovative mindset for continuous improvement.

Responsibilities

• Plan exceptional guest experiences at events.
• Build strong relationships with partners and members.
• Collaborate with culinary teams for menu development.
• Manage operating costs in line with set budgets.
• Monitor and develop standards in hospitality operations.

Skills

People and organisational skills

Leadership qualities

Client and stakeholder management

Verbal and written communication skills

Passion for food and drink

Commercial mindset

Job description

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Overview

Job Introduction

Partnership and Membership Manager - Goodwood Event Catering

£38,000 + benefits including healthcare, wellbeing support, life assurance, meals on duty, and more.

We are looking for a confident Partnership and Membership Manager to join the Goodwood Event Catering (GEC) team. GEC is a profit share partnership between the Goodwood Estate - one of the most prestigious Estates in the UK, and Levy - a vibrant sector of the world's largest catering company, Compass Group.

In this exciting Partnership and Membership Manager role you\'ll work across world-class events at Goodwood Racecourse including Festival of Speed, Qatar Goodwood Festival, and Revival. This is an opportunity to step into an energetic partnership role within hospitality, motorsport, and racecourses, with a key focus on building effective commercial relationships, elevating operational efficiency, planning, innovation, and communication!

We are Levy

Levy is about elevating experiences. A leading global hospitality partner, designing and delivering unforgettable guest experiences that prioritise people and the planet.

Trusted by some of the world\'s most iconic stadia, entertainment venues, and marquee events to bring their spaces to life, Levy is driven by a mission to succeed in the right way. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behaviour and the customer journey while minimising environmental impact and supporting local communities.

Levy is a passionate, diverse, and talented team of venue specialists dedicated to making the planet better for future generations.

Partnership and Membership Manager - the role

• Successfully planning an exceptional guest experience in all Partnership areas including event details and food & beverage presentation
• Building strong partner and member relationships
• Planning efficient event logistics for Partners and members including table and floor plans and equipment requirements
• Collaborating with the culinary team to develop and produce menus and service styles across all Partner and membership areas
• Direct liaison with clients, guests and the operational team at events
• Regular monitoring and development - ensuring best standards are delivered
• Managing all operating costs in line with set targets and budgets
• Highlighting business opportunities and striving for continuous improvements in hospitality operations

What we\'re looking for

• Good people and organisational skills, strong leadership qualities with an ability to engage and lead people
• Confidence and a positive \'can do\' attitude
• Excellent client and stakeholder management
• Brilliant verbal and written communication skills
• Passionate about food, drink and customer service
• High level of professional standard and quality driven
• A commercial and innovative mindset

What you\'ll get in return

• Competitive salary with bonus & company benefits
• Aviva Digicare and Medicash - Healthcare benefits including dental, optical and therapy treatments
• Exclusive discounts - shopping, entertainment, travel, gym (20% off Nuffield Health, 10% off PureGym), and more
• Employee Assistance Programme
• Meals on duty
• Pension scheme and Life Assurance
• 23 days + bank holidays and additional day off for your birthday and holiday purchase scheme
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby\'s first birthday
• Professional subscriptions, on-going training & development and career pathways
• Financial wellbeing programme and preferred rates on salary finance products

Why join us?

At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual\'s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.

We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.