Partnering Stores Assistant

Huws Gray Limited; Gravesend; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Annual leave & bank holidays

Company bonus

Pension & life assurance

Employee discounts

Colleague discounts

Travel discounts

Training & development

Job summary

Huws Gray Limited in Gravesend is seeking a Partnering Stores Assistant to deliver excellent customer service across our branch. The role focuses on helping customers in-store and over the phone, keeping stock tidy and handling essential paperwork to keep the store running smoothly.

The fixed-term contract runs until the end of January 2027, with training and development support. We offer a strong benefits package including annual leave, a bonus scheme and pension options, plus staff discounts

Qualifications

• Experience in customer service preferred.

Responsibilities

• Serve customers over the counter or on the phone.
• Maintain stock area and relevant paperwork.

Skills

Customer service

Stock management

Product knowledge

Job description

Partnering Stores Assistant - Huws Gray Gravesend - Be the Friendly Face. Offer Practical Advice. Support Every Build. Fixed contract until the end of January 2027 Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group - home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating - we couldn't do it without our people and that's where you come in! Our Partnering Stores are dedicated to supporting one key customer, with stock located across our sites to help deliver projects in local areas. From everyday essentials to project-critical supplies, our teams make sure customers have what they need, when they need it. As a Partnering Stores Assistant, you'll play a vital role in creating a great customer experience while supporting all areas of the store. No two days are the same, and you'll be part of a close-knit team that works together to solve problems, support customers and keep things running smoothly. If you enjoy being hands-on, helping others and making a real difference, you'll fit right in.

What you’ll be doing

• Serving customers, whether that's over the counter or on the phone
• Maintaining a well-kept stock area in the warehouse
• Maintaining any relevant paperwork and administration
• Making sure your product knowledge is up to date to be able to advise the customer on the best products for their projects

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind - and there's no judgment in asking.

What you’ll bring

We celebrate individuality and know that your skills and personality matter just as much as your experience. If you have a passion for customer service and an interest in building materials, we'll provide the training and support to help you succeed.

What’s in it for you

We believe great work should be recognised and rewarded. Here's what you can expect:

• A strong annual leave allowance, alongside your bank holidays
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth