Partner Success Manager

microTECH Global Limited; United Kingdom; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global technology leader is seeking a Partner Success Manager to enhance relationships with channel partners, including MSPs. This hybrid role combines on-site and remote work, focusing on managing mobility solutions and services across Europe. Ideal candidates should possess technical knowledge of mobility platforms and strong analytical skills, along with excellent communication abilities. The position offers competitive salary, performance bonuses, and comprehensive health coverage.

Benefits

Performance bonus

8.5% employer pension contribution

25 days holiday

Comprehensive health cover

Flexible benefits allowance

Qualifications

• Experience working with or within MSPs.
• Hands-on technical knowledge of mobility management platforms.
• Comfortable in a collaborative, matrixed environment.

Responsibilities

• Manage and develop relationships with channel partners.
• Deliver engaging events and onboarding workshops for partners.
• Present enterprise mobility solutions to partners and customers.

Skills

Communication skills

Analytical skills

Problem-solving abilities

Tools

Android Enterprise

Job description

ROLE: Partner Success Manager – Enterprise B2B (Channel/MSP Focus)
Location: Staines-upon-Thames (Hybrid – 3 days onsite, 2 days remote)
Type: Full-Time | Permanent

We’re working with a global technology leader on a fantastic opportunity within their European enterprise division. This role offers the chance to be part of a high-growth team supporting strategic relationships across B2B channels and managed service providers (MSPs).

The Opportunity

As a Partner Success Manager, you'll play a key role in managing and developing relationships with channel partners – including MSPs, VARs, and carriers – helping to scale managed mobility solutions and services across Europe. You’ll work closely with local sales teams and cross-functional stakeholders to drive adoption of device-as-a-service (DaaS) and mobility management platforms.

What You’ll Be Doing

• Act as the main point of contact for channel partners within the Partner Program, ensuring they receive full benefit of resources, support, and engagement.
• Deliver engaging events, workshops, and webinars to onboard, educate and grow partner capability.
• Present and demonstrate enterprise mobility solutions to partners and customers.
• Create technical enablement content such as training guides, product demos, blogs, and video resources.
• Collaborate with local account teams across Europe to build deep relationships at both technical and commercial levels.
• Help partners identify new commercial opportunities, develop managed service offerings, and increase solution adoption.
• Provide valuable insights and feedback from the field to influence future program strategy and development.
• Support issue resolution, ensuring technical blockers are escalated appropriately.
• Occasional travel across Europe required.

What We’re Looking for

• Experience working with or within MSPs, with a strong understanding of managed mobility services and enterprise device deployment.
• Hands-on technical knowledge of Android Enterprise or related mobility management platforms.
• Excellent communication and presentation skills; confident delivering to both technical and non-technical audiences.
• Strategic mindset with strong analytical skills – able to spot patterns, trends, and growth opportunities from partner interactions.
• Comfortable in a collaborative, matrixed environment involving multiple stakeholders.
• A proactive, creative problem solver who’s not afraid to challenge the norm.

What’s on Offer

• Performance bonus of up to 21.5%
• 8.5% employer pension contribution
• 25 days holiday, increasing with tenure (up to 30)
• Comprehensive health cover – medical insurance, life assurance, income protection
• £600 flexible benefits allowance annually
• Product discounts, subsidised on-site restaurant, and free parking

Why Join?

This is a unique chance to join a globally recognised brand in a pivotal growth phase. You’ll be given the tools, support, and autonomy to make a real impact within a high-performing team, shaping how managed services are delivered across Europe.

Reach out to Ollie Homan-Green for a confidential chat.