Partner Success Manager

Creative Personnel; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A successful tech company is seeking a Partner Success Manager to enhance growth in the B2B channel, focusing on security products. The role requires driving partner success through data analysis, technical support, and strategic initiatives. Candidates must have experience with mobility management and exceptional communication skills. This hybrid position offers opportunities for development in a diverse environment.

Qualifications

• Proven experience in launching managed mobility services for enterprise and SMB markets.
• Hands-on experience with mobility management platforms.
• Exceptional communication, presentation, and technical writing skills.

Responsibilities

• Drive growth for channel partners and enhance service offerings.
• Analyze partner performance data to deliver actionable insights.
• Develop technical training content and troubleshoot partner issues.

Skills

Consultative approach

Analytical ability

Technical acumen

Communication skills

Collaborative mindset

Problem-solving

Tools

Android Enterprise management

Job description

If you're passionate about technology, thrive in a fast-paced environment, and excel at building meaningful partnerships, then this role could be for you.

A successful tech company now requires an enterprising and ambitious Partner Success Manager to join its B2B Channel team focusing on the success and growth of its security product.

You will have the opportunity to develop, grow, and manage relationships in the B2B channel and work with a variety of stakeholders including VARs and MSPs helping them to provide market leading devices,

software and solutions giving you the chance to play a pivotal role in driving the growth and success of the company's enterprise business.

Your Role

As the Partner Success Manager your role will be as the driver of growth for your channel partners enabling them to enhance the service offerings to customers.

Your role will see you balancing your mix of consultative, analytical, and technical acumen.

Your analysis of partner performance data will help to deliver actionable insights, create educational content such as blog posts and training videos, and engage directly with key partners to align on business goals and opportunities.

Occasional travel across Europe will be required to collaborate with account teams, strengthen partner relationships, and support solution adoption on-site.

You'll act as the main contact for technical support and the delivery of the Partner Program across MSP's, carriers and VAR's organising impactful events and webinars, and highlighting the security solutions through compelling demos.

Your role will involve developing technical training content, troubleshooting partner issues, and collaborating with internal teams to drive partner success.

You'll work closely with MSP to shape strategic initiatives that expand the channel ecosystem and accelerate commercial results across Europe.

Working Pattern - Hybrid - Working from Surrey office

About You

• Proven experience in launching or supporting managed mobility services for enterprise and SMB markets.
• Hands-on experience with Android Enterprise management or similar mobility management platforms.
• A high-level customer empathy and a genuine desire and ability to solve partner pain points.
• A strategic thinker and the ability to align territory plans with overall company goals.
• Analytical ability to spot trends and provide valuable insights from partner interactions.
• Exceptional communication, presentation, and technical writing skills.
• A collaborative mindset with a focus on team success.
• A bold, innovative approach to problem-solving and goal achievement.
• The ability to thrive in a multi-stakeholder, project-based environment.

Your role will offer you the chance to work with some of the most up-to-date technology with lots of opportunity for development and growth in a diverse working environment.

So, if a competitive salary, innovation, and personal growth are on your wish list and you have the relevant partnership experience apply now with your latest CV.