Partner Solution Architect

Redis Labs; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

Redis Labs is seeking a Technical Consultant to engage with customers and support their needs through technical discussions and solutions design. Candidates should possess significant experience in cloud technologies, with a particular emphasis on data and AI fundamentals. You will work directly with customer technical teams and partner with colleagues to drive successful outcomes in pre-sales and consulting engagements.

Qualifications

• 3+ years of technical pre-sales or technical consulting experience.
• 5+ years experience with cloud and hybrid/on-premises architectures.
• Certifications in public cloud are preferred.

Responsibilities

• Engage with customer technical decision makers and anticipate their needs.
• Conduct architectural design sessions and proof of concept sessions.
• Build and deliver training to educate customers on solutions.

Skills

Data & AI fundamentals

Customer engagement

Public cloud solutions

Tools

AWS

GCP

Job description

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• Engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
• Use knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
• Ensure technical wins for core technologies by driving technical discussions with customers. Improve customer interactions through feedback and observation.

Scale Through Partners

• Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

Solution Design and Proof

• Identify and apply existing demonstration assets. Demonstrate and oversee demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Redis offerings through initial engagements. Leverage partner/customer teams as needed to prove capabilities and integration into customer environments.
• Present and apply reference architectures across technologies/solution areas to partners or customers for their technology sets.
• Expand awareness of and begin practicing digital transformation sales processes.

Technical Leadership

• Build own readiness plan and proactively identify learning gaps. Grow domain knowledge and practice expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
• Conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Redis Enterprise-based solutions.

Qualifications

• Any public cloud certifications (AWS, GCP) AND 3+ years of technical pre-sales or technical consulting experience.
• 5+ years experience with cloud and hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Deep understanding of Data & AI fundamentals (Required).

What you'll do

• Scale Customer Engagements: Engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
• Use knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develop technical and market/industry knowledge.
• Ensure technical wins for core technologies by driving technical discussions with customers. Improve customer interactions through feedback and observation.

Scale Through Partners

• Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

Solution Design and Proof

• Identify and apply existing demonstration assets. Demonstrate and oversee demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Redis offerings through initial engagements. Leverage partner/customer teams as needed to prove capabilities and integration into customer environments.
• Present and apply reference architectures across technologies/solution areas to partners or customers for their technology sets.
• Expand awareness of and begin practicing digital transformation sales processes.

Technical Leadership

• Build own readiness plan and proactively identify learning gaps. Grow domain knowledge and practice expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
• Conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Redis Enterprise-based solutions.

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As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by law. We strive to create a workplace where every voice is heard, and every idea is respected.