Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. We pride ourselves on incorporating Virgin Active values and maintaining the highest Brand Standards, ensuring our members enjoy the finest facilities and service. We seek to recruit the very best team members who support our clubs in delivering a world-class member experience.
We are looking for a Partner Sales Manager to join Kauai. The Partner Sales Manager will drive growth by building and managing catering and delivery partnerships, leading revenue generation, operational improvements, and customer experience initiatives, focusing on corporate catering and key locations across London, Essex, and the Midlands.
The Role
- Identify, onboard, and manage catering and delivery partners to grow sales and market share.
- Oversee all catering operations from order to delivery, ensuring brand standards, accurate POS processing, and stock control.
- Coordinate with managers on order quantities, staffing, and preparation, ensuring correct catering equipment and consumables are available and returned.
- Schedule and deliver catering orders on time, managing logistics for client satisfaction.
- Develop and execute joint business plans with partners, including promotions, commission negotiations, and performance reviews.
- Monitor sales metrics and partner KPIs, providing insights for marketing campaigns and seasonal promotions.
- Conduct site visits to maintain service quality and brand compliance.
- Negotiate partner agreements on pricing, service levels, exclusivity, and incentives with senior management.
- Track industry trends, competitor activity, and customer needs to refine partner strategy.
- Liaise with internal departments to secure and manage event bookings, grow the corporate database, and develop new client opportunities.
Minimum requirements:
- At least 6 months experience managing data analysis.
- Previous experience managing third-party delivery devices.
- Minimum of 1 year hospitality operations experience in a QSR environment.
Benefits
- 25 days annual leave (excluding bank holidays) plus a Celebration Day.
- Access to The Peoples Pension with 3% contributions or Scottish Widows Pension with up to 5% matching contributions.
- Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
- Private Dental and Healthcare Insurance.
- Life Assurance of 4x your salary.
- Discounts across Virgin Active, including guest passes and 50% off PT sessions.
- Access to Virgin Group discounts (Virgin Atlantic, Virgin Holidays, Virgin Media/O2).
- 20% off food and drink at Kauai branches in clubs.
- Access to Salary Finance for loans and savings plans.
- 4 free counselling sessions through BUPA Employee Assistance Program.
- Partnered with Dexters for complimentary corporate letting services.
- Access to ePoints online discounts.
- Discounts on Academy courses, yoga classes, and more.