Partner Sales Engineer - Hybrid

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Partner Sales Engineer to drive partner success through technical enablement and innovative solutions. In this dynamic role, you will collaborate closely with Channel Account Managers to provide product demonstrations, educate partners on best practices, and develop scalable solutions that address their unique needs. Your expertise in solution architecting and project scoping will empower partners to unlock their potential and drive growth. If you are passionate about ecommerce and enjoy problem-solving in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in Sales/Solutions Engineering within SaaS or ecommerce.
• Strong problem-solving and collaboration skills with technical expertise.

Responsibilities

• Educate partners on products through demonstrations and presentations.
• Provide pre-sales technical consulting to help partners with customizations.

Skills

Solution Architecting

Project Scoping

Product Demonstrations

Ecommerce Best Practices

Technical Consulting

Education

BA/BS in Computer Science

Equivalent Experience

Tools

POS Systems

ERP Solutions

Payment Gateways

Job description

Social network you want to login/join with:

BigCommerce’s Mission

Our mission is to help merchants sell more at every stage of growth, from small startups to mid-market businesses and large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are passionate about growing our employees' careers and providing an incredible experience as we expand globally. We take pride in our product and workplace culture. We empower our people and customers to build, innovate, and grow, aiming to redefine the ecommerce industry.

Role Overview: Partner Sales Engineer (PSE)

The PSE collaborates with Channel Account Managers, providing technical enablement, product demonstrations, solution recommendations, and developing custom solutions. They act as a product evangelist, educating partners on features, use cases, implementation, development patterns, and best practices. The PSE demonstrates solutions in virtual and live meetings and supports Channel Account Managers throughout partner relationships.

What You’ll Do

• Educate partner prospects and existing partners on BigCommerce products and development through analysis, demonstrations, presentations, and front-end development.
• Lead activities to enable partners on new platform features, products, and use cases.
• Provide pre-sales technical consulting to help partners understand how to solve merchant customizations, unlocking more TAM and driving deal registrations.
• Assist partners in identifying and consulting on scalable solutions and integrations to address feature gaps.
• Gather and present feedback to represent agency partner platform needs to our Product and Engineering teams.
• Educate partners on ecommerce best practices, recommendations, and integrations.
• Develop solutions to solve problems and propose innovative ideas to improve the partner program.
• Collaborate with Channel Account Managers, Agency Leadership, and partners to create scalable content for self-service enablement, especially for smaller partners.

Who You Are

• At least 2 years of Sales/Solutions Engineering experience within a SaaS platform or ecommerce organization.
• Skilled in solution architecting, project scoping, and product demonstrations.
• Experience with commerce solutions such as POS, product catalogs, order management, ERP, and payment gateways is preferred.
• BA/BS in Computer Science, Software Engineering, or equivalent experience is preferred.
• A problem solver and strong cross-functional collaborator with technical skills.
• Training in sales methodology and solution selling is a plus.
• Flexible to travel domestically or internationally up to 50% as needed.