Partner Operations Specialist, Reuters (Entry-Level)

Refinitiv; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Partnership Operations Specialist to enhance its global content partner strategy. This entry-level role involves managing partner relationships, onboarding new partners, and ensuring their operational success. You'll thrive in a dynamic environment, collaborating with various teams to optimize processes and support partner initiatives. Enjoy a hybrid work model that promotes work-life balance and continuous career development opportunities. If you're passionate about the media industry and eager to make a real-world impact, this is the perfect opportunity for you.

Benefits

Flexible Work Environment

Work-Life Balance Policies

Continuous Learning Opportunities

Flexible Vacation

Mental Health Days

Wellness Resources

Tuition Reimbursement

Paid Volunteer Days

Qualifications

• Experience in partner management or customer success is preferable.
• Strong ethics and effective communication skills are essential.

Responsibilities

• Manage the end-to-end partner operational experience.
• Collaborate with Partner Development Lead to identify growth opportunities.
• Act as the primary contact for daily partner operational management.

Skills

Partner Management

Effective Communication

Multi-tasking

Detail-oriented

Self-starter

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Partner Operations Specialist, Reuters (Entry-Level) page is loaded

Partner Operations Specialist, Reuters (Entry-Level)

Apply remote type: Remote | Job: Hybrid | Locations: GBR-London-5 Canada Square | Time type: Full time | Posted on: Posted 23 Days Ago | Job requisition id: JREQ187361

Reuters News Agency is seeking a Partnership Operations Specialist to help manage our portfolio of world-class content partners, e.g., BBC, EFE, and Newsflare. The Partnership Operations Specialist is responsible for onboarding new partners, nurturing existing ones, and managing the operational work of the partner team. This role will be instrumental in driving day-to-day administrative activities to deliver our content partner strategy, focusing on bringing new archives and extending existing content partnerships to include transactional sales.

Our business is truly global. Our partners are diverse content creators located worldwide, including Silicon Valley, Istanbul, Tokyo, and beyond. They include broadcast television news networks, animators, and boutique content creators. Our existing partners are as dynamic as we are, and changes often present unexpected challenges and opportunities. The person in this role must be flexible and adaptable to a fast-paced environment.

About the Role:

As a Partnership Operations Specialist at Thomson Reuters, you will:

1. Manage the end-to-end partner operational experience, from signing new content agreements to ensuring their commercial success with Reuters.
2. Collaborate closely with our Partner Development Lead to identify growth opportunities and support operational needs.
3. Manage and onboard new partners, including routine check-ins to ensure operational setup is effective, educating and integrating partners into Reuters and the Connect platform.
4. Act as a primary contact for daily partner operational management, handling queries like content deletion, copyright issues, and other changes, ensuring tracking and escalation as needed.
5. Identify and implement process improvements to enhance partner operations.
6. Work cross-functionally with Legal, Product, Technology, and Customer Support to optimize operational practices.
7. Coordinate with Sales, Marketing, and Commercial Policy teams to support partner go-to-market strategies.

About You:

To succeed as our Partnership Operations Specialist, you will likely have:

• Strong ethics and effective communication skills, both written and verbal, as trust is fundamental in our partner program. You will be the first point of contact for most partners and need to handle queries confidently.
• Experience in partner management, account management, or customer success is preferable.
• Excellent prioritization and multi-tasking skills.
• A self-starter, goal-oriented, able to work independently.
• Detail-oriented and accountable for your work.
• A genuine interest in the news industry, archives, documentaries, and understanding global trends and practices.
• Proficiency in Microsoft Office.

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What’s in it For You?

• Hybrid Work Model: Flexible environment with 2-3 days/week in the office, ensuring a connected experience.
• Flexibility & Work-Life Balance: Policies like Flex My Way, work from anywhere for up to 8 weeks/year, and support for personal responsibilities.
• Career Development: Continuous learning opportunities, Grow My Way programs, and skills-first growth focus.
• Industry Benefits: Flexible vacation, mental health days, wellness resources, retirement plans, tuition reimbursement, and more.
• Culture: Recognition for inclusion, flexibility, work-life balance, and core values emphasizing customer obsession, competition, innovation, agility, and teamwork.
• Social Impact: Paid volunteer days, pro-bono projects, ESG initiatives.
• Real-World Impact: Contributing to justice, truth, transparency, and upholding the rule of law through trusted journalism and content.

About Us

Thomson Reuters delivers trusted content and technology for legal, tax, compliance, government, and media professionals. With 26,000 employees worldwide, we foster a diverse, inclusive, and flexible work environment committed to objectivity, accuracy, fairness, and transparency. We seek talented individuals across all backgrounds and are proud to be an Equal Employment Opportunity Employer. We provide accommodations for qualified individuals with disabilities and sincerely held religious beliefs as required by law. Learn more about our efforts to protect against fraudulent job postings and about Thomson Reuters at thomsonreuters.com.