Partner Onboarding Specialist - 12 month FTC

KPMG Careers; Birmingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking consultancy as a Partner Onboarding Specialist, where you'll play a crucial role in managing the recruitment and onboarding of new partners. This position offers the opportunity to deliver high-quality administrative support while ensuring a seamless experience for all stakeholders involved. You will be at the heart of a dynamic team, fostering relationships and driving operational efficiency. If you thrive in a fast-paced environment and possess excellent communication skills, this role is perfect for you. Embrace the chance to contribute to a respected firm that values diversity and flexibility in the workplace.

Benefits

Flexible Work Patterns

Career Break Opportunities

Support for Adjustments in Application Process

Qualifications

• Experience in a customer-centric environment with high-pressure demands.
• Ability to communicate effectively with stakeholders at all levels.

Responsibilities

• Manage the end-to-end interview and onboarding process for new Partners.
• Provide proactive updates and maintain relationships with stakeholders.

Skills

Relationship Building

Communication Skills

Organizational Skills

Negotiation Skills

Resilience

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

SAP

SuccessFactors

Job description

Partner Onboarding Specialist - 12 month FTC

Partner Onboarding Specialist (12-month FTC)

Base Location: Birmingham

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services, we do work that matters.

Within Central Services, we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG as a Partner Onboarding Specialist

The Partnership Office at KPMG acts as a central hub, providing comprehensive support to Partners throughout their entire journey, from recruitment to retirement. This team offers efficient, effective, and personalised service to all partners (current and past), ensuring a seamless experience.

What will you be doing?

As a Partner Onboarding Specialist within the OEH Partnership Office Operations Team, you will manage the end-to-end interview and onboarding process for new Partners. Your role involves delivering high-quality and confidential administrative tasks to support the recruitment of new Partners. You will ensure that new Partners receive a seamless experience by offering proactive and timely updates to all involved.

• Working closely with the Senior Partner Hire Team whilst managing the administration behind all Partners Interview/Panel arranging
• Be an expert in the interview arranging process
• Work closely with KPMG’s preferred recruitment suppliers to ensure the smooth-running of the recruitment experience for both candidates and business, acting as a first point of contact for hiring managers and the Partner Hire Recruitment Team.
• Manage the end-to-end onboarding process of all allocated joiners, acting as a single point of contact for joiners, recruiters, and the business throughout the journey.
• Manage pre-employment screening activities.
• Provide an excellent level of service to all internal and external stakeholders by offering proactive and timely updates and ensuring adherence to Service Level Agreements.
• Build and maintain strong relationships with stakeholders, communicating with impact and gaining agreement through promoting and negotiating a position to the benefit of all parties.
• Be accountable and proactive, striving to deliver excellent customer service, operational efficiency, and processes.
• As a Subject Matter Expert, have in-depth knowledge of the onboarding process and relevant supporting policies, advising on complex queries accurately and escalating where appropriate to the Team Leader.
• Liaise with appropriate offshore support functions to ensure all required administrative activities are completed to meet the target joining date.
• Lead or support wider ad hoc projects and tasks as needed, alongside your normal workload.
• Take personal responsibility to adhere to ISO standards and GDPR regulations.

What will you need to do it?

• Ability to build relationships and communicate with people at all levels.
• High levels of resilience, with experience working in a highly pressurised customer-centric environment.
• Logical, systematic, and coherent approach to issues, thinking outside the box and weighing up all options to make informed decisions.
• Excellent written and verbal communication skills.
• Ability to influence and confidently negotiate at all levels.
• Strong organizational, literacy, and numeracy skills.
• Good IT office proficiency, including Microsoft Excel, PowerPoint, Word, etc., as well as SAP, SuccessFactors or equivalent HR system

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Find out more:

Within Central Services, we have a range of divisions and specialisms. Click the links to find out more below:

For any additional support in applying, please click the links to find out more:

Every day, our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We’re KPMG Business Services (KBS). We’re a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run, and protect our business. From HR and Learning, Finance, Procurement, Facilities, and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and focus on delivering our services in ways which help to drive efficiency, improve quality, and enhance our firm’s brand and reputation.

With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, Deal Advisory, and Technology Services to diverse clients.

They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter.

From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.

We want you to bring your full self to work - to make this a place where people from every background thrive.

We welcome applications from people who have taken a career break.

We're a member of the Business Disability Forum, so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

We don't accept speculative CVs from agencies - you can see our policy on agencies here:

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