Partner of Change Management Practice, Vice President – English

Genpact; London; On-site; GBP 60,000 - 120,000; Full time

Job description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Partner of Change Management Practice, Vice President – English.

We are the architects and builders of intentionally designed human journeys made up of experiences, conversations, narratives, and development that help people generate meaning, arrive at insights, and ultimately manifest in new behaviors.

We are employee-centric strategists skilled at navigating the organic, messy space of organizational change from a foundation of unparalleled execution capability, a deep understanding of organizational dynamics, and a reverent appreciation for what makes us all human.

We are partners and trusted advisors to pragmatic leaders who wisely seek to avoid the gravitational pull of failure to which most transformations succumb by bringing to bear the art and science of behavior change towards building sustainable enterprise capabilities.

Responsibilities

• Be a trusted team leader within the Change Management Practice; partner with the Global Change Management Practice Lead to manage a large portfolio of global clients.
• Be an advocate and partner to support transformation services teams to help promote and grow the Change Management Practice.
• Work with relevant stakeholders to build change management understanding and ensure stakeholders are prepared to effectively lead and embed change within teams.
• Lead and manage a team of ~20 client-facing Change Management Practitioners.
• Leverage established Change Management methodologies/tools to develop and execute the strategic plan supporting implementation, execution, and adoption, while also supporting the evolution of the team's methodologies and tools.
• Account Management of multiple client engagements including setting change strategy and managing change-related project plans from start to finish.
• Develop and maintain relationships with key client and internal stakeholders.
• Oversee all change management deliverables including change plan, leadership alignment, communications, change impacts, training/Super Users, Change Agent Network, and value realization.
• Oversee the communication strategy and work with key client stakeholders to develop communications materials.
• Oversee the training strategy and work with key client stakeholders to develop training materials.
• Translate theoretical approaches, past experiences, and business needs into practical plans and manage/ensure the successful end-to-end delivery.
• Responsible for ensuring your team meets the broader goals of the organization including revenue, growth, utilization, etc.
• Responsible for the employee life cycle for your team of direct reports including hiring, performance, career path, and exit management.

Qualifications we seek in you!

Minimum Qualifications / Skills

• High EQ, curiosity, courageousness, and incisiveness.
• Bachelor’s or Master’s Degree; preferably MBA or MA/MS in Org Development and Leadership or a related field.
• Consulting or industry experience with strong knowledge of change management, organizational design, organization culture, and business transformation.
• Track record of directly managing a team to successful outcomes.
• Experience in Digital Transformation.
• Ability to think strategically and translate concepts into actionable items.
• Strong consultative and diagnostic skills.
• Ability to work through organizational complexity.

Preferred Qualifications/ Skills

• Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines.
• Excellent leadership skills, including the ability to manage and influence others.
• Strong analytic skills and excellent written and verbal communication skills.

What can we offer?

• Attractive salary.
• Consistent job openings with secure employment agreements.
• Work in a multicultural and diverse environment with employees from over 30 countries.
• Genpact supports professional training and great career development opportunities.
• Free access to our award-winning learning platform.
• Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks.
• Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.