Partner Managers and Client Relations

Arrow Global Group; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A financial services firm based in Manchester is seeking Partner Managers and Client Relations professionals to manage supplier relationships and ensure high service standards. Candidates should possess strong communication skills, be customer-focused, and have knowledge of financial regulations. This role offers unique exposure to diverse activities within the firm and its partners.

Qualifications

• Experience in litigation, Supplier/Client Management is advantageous.
• Ability to adapt quickly in a fast-paced environment.
• Strong critical thinking skills required.

Responsibilities

• Manage relationships with external suppliers and partners.
• Ensure high standards of service for customers.
• Conduct onsite and offsite audits and performance reviews.

Skills

Customer-focused

Knowledgeable about financial regulations

Strong communication skills

Attention to detail

Analytical skills

Job description

Social network you want to login/join with:

Partner Managers and Client Relations, Manchester

Client:

Arrow Global Group

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

db3afa2ab5e8

Job Views:

177

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Our Partner Management team works closely with external suppliers and trusted Partners to ensure our customers are treated in line with our high standards and that business objectives are achieved. The Client Relations team communicates to creditors the high quality of service that our internal and outsourced solutions offer.

Our teams collaborate with high street creditors, financial investors, debt collection agencies, financial service providers, legal firms, debt advice companies, regulatory bodies, and industry focus groups. We continuously improve our operational framework to stay at the forefront of our industry, delivering excellent customer service and financial performance. We conduct onsite and offsite audits and performance reviews, ensuring processes and strategies are efficiently designed and properly implemented across all operational sites.

Examples of roles we offer include:

• (Senior) Partner Manager
• Partner Support Manager
• Client Relations Manager
• (Senior) Litigation Case Handler

What do we look for?

All roles involve Relationship Management, Conduct Risk Management, and Performance Management. Candidates should be customer-focused, knowledgeable about financial regulations, and commercially minded. Strong communication skills and attention to detail are essential. Experience in litigation, Supplier/Client Management, or analytical skills are advantageous. The business environment is fast-paced, requiring quick adaptation and critical thinking.

This opportunity allows you to make a significant impact within our business and gain exposure to the diverse activities of Arrow and our partners. Our roles provide unique experience that is difficult to find elsewhere.