Partner Manager, Strategic Account Services (SAS)

Amazon; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

Join a dynamic and innovative team at a leading global company where you will play a pivotal role in helping third-party Sellers thrive. As a Partner Manager, you will leverage your sales expertise to recruit and support Sellers through the Pro programme, ensuring they receive the operational support they need to grow their businesses. This role requires a consultative approach, strong communication skills, and the ability to thrive in a fast-paced environment. Your efforts will directly impact the success of our Sellers and contribute to the overall success of the Amazon Marketplace. If you are results-driven and passionate about customer success, this is the perfect opportunity for you.

Qualifications

• BA/BS degree or equivalent experience required.
• Experience in Sales/Recruitment and exceeding sales targets.

Responsibilities

• Manage and convert an internally-allocated pipeline of Sellers.
• Collaborate with internal teams to develop strategies for program adoption.

Skills

Sales Experience

Recruitment Experience

Consultative Selling

Communication Skills

Analytical Skills

Customer Focus

Education

BA/BS degree or equivalent experience

Tools

CRM Tools

Microsoft Excel

Job description

Our vision is to make Amazon the best place for third party Sellers of all sizes to grow and serve customers, leveraging world-class tools and services. The Strategic Account Services (SAS) team is seeking a Partner Manager, who is self-motivated, results-driven and capable of working in a dynamic environment, focused on recruiting Sellers into our Pro programme. Through this programme, Sellers work closely with a dedicated Marketplace Consultant on strategic initiatives and receive premium operational support, with the aim of growing their business on Amazon.

In this role, your primary responsibility will be to manage and convert an internally-allocated pipeline using a highly consultative approach. You will be responsible for working with Sellers to build relationships with key influencers and decision-makers, to present a compelling Paid Services solution that meets and exceeds our Sellers' requirements. Additionally, you will collaborate closely with internal Amazon stakeholders and cross-functional teams to develop supporting strategies and materials to ensure high program adoption.

To be successful in this role you will need to be comfortable working in a fast-paced environment, and motivated to meet and exceed challenging goals.

Key job responsibilities

1. Develop a clear understanding of our Sellers and their needs, along with the features and functionalities of the Pro programme.
2. Articulate compelling, tailored value propositions targeting Seller needs.
3. Manage a pipeline of internal leads, to qualify, and engage with prospective Sellers.
4. Work closely with the internal Marketplace Consultant team to smoothly onboard Sellers.
5. Understand and utilise CRM tools to track pertinent account information and sales progress.
6. Forecast and prioritise to meet or exceed quarterly targets.
7. Represent the Pro programme at internal and external Seller events.
8. Manage internal projects to drive improvements at team level, providing feedback on the value proposition to affect change and implementing initiatives to close business.

Minimum Requirements

1. BA/BS degree or equivalent experience.
2. Relevant experience within Sales/Recruitment.
3. Experience prospecting, qualifying, and cold-calling companies.
4. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
5. Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
6. Ability to prioritise and manage multiple responsibilities.
7. Experience in presenting a service to a broad audience at public events.
8. Always does what is right for the customer—relentlessly customer-focused.
9. Sound business judgment, proven ability to influence others.
10. Strong analytical skills including Microsoft Excel.
11. Experience in eCommerce.
12. Superior communication and presentation skills.
13. Ability to thrive in an ambiguous environment, prioritising and managing multiple responsibilities.
14. Creative, has initiative, and can constructively advocate on behalf of the customer.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (here) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.