Partner Manager, ServiceNow, Global Partnership

Google; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology company in London is seeking an EMEA Partner Development Manager to drive partnerships with ServiceNow. You will coordinate engagement, identify deployment opportunities, and execute go-to-market strategies across EMEA. The ideal candidate has extensive experience in partnership management and cloud solutions, along with strong communication and problem-solving skills.

Qualifications

• 10 years of experience in managing partnerships.
• 7 years of experience with cloud-based ISV partnerships.
• Experience in enablement programs with partners.

Responsibilities

• Own the engagement with ServiceNow in EMEA.
• Identify opportunities for new deployments in additional regions.
• Develop and execute the EMEA go-to-market plan.

Skills

Partnership management

Cloud-based ISV partnerships

Problem-solving skills

Communication skills

Presentation skills

Education

Bachelor's degree or equivalent practical experience

Master's degree or other advanced degree

Job description

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in managing partnerships.
• 7 years of experience with cloud-based ISV partnerships or Cloud Marketplaces.
• Experience in enablement programs with partners to meet or exceed business goals, and launching new go-to-market offerings.
• Experience with ServiceNow's product portfolio, or similar solutions in the ITSM, ITBM, ITOM, CRM, and CS domains.

Preferred qualifications:

• Master's degree or other advanced degree.
• Experience at ServiceNow or previous roles with direct responsibility for the partnership with ServiceNow.
• Experience in one or more industry verticals (e.g., Retail, Consumer Packaged Goods, Financial Services, Healthcare and Life Sciences, Media and Entertainment, Telecommunications).
• Ability to navigate sophisticated and nuanced business conversations in support of Software-as-a-Service solutions.
• Excellent problem-solving, communication, and presentation skills with the ability to collaborate effectively across organizational boundaries.

About the job

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, helping them grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our applications and content for products such as YouTube, Google TV, and Commerce.

The EMEA Partner Development Manager (PDM) plays a critical role in Google Cloud's relationship with ServiceNow. This role is responsible for driving regional business execution, ensuring alignment with global teams, and fostering strong relationships with ServiceNow's regional leaders and field teams in Europe, Middle East, and Africa (EMEA).

You will be responsible for creating the go-to-market (GTM) plan and working across different ServiceNow teams and with peers in business, specialist, and marketing organizations to drive the plan, in alignment with our growth goals. The PDM will operate within a dynamic environment, adapting their approach to regional goals and nuances in each market in EMEA.

The Global Partnerships organization explores new opportunities with Google's partners. Google's Global Partnerships team collaborates with a wide range of partners to enhance Google's offerings. The team supports Google's Product teams with essential partnerships to improve experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments, and more. They develop product-enabling partnerships, go-to-market strategies, and incubate business growth across various products.

Responsibilities

• Own and coordinate the 360-degree engagement with ServiceNow in EMEA, working closely with Google Cloud Sales and Procurement, and maximizing the strategic value of the partnership across Sell-To, Buy-From, and Co-sell.
• Identify opportunities for new ServiceNow deployments in additional regions on Google Cloud in EMEA.
• Own the co-sell business metrics for EMEA. Develop and execute the EMEA go-to-market plan.
• Collaborate with marketing stakeholders to source new leads and opportunities for ServiceNow on Google Cloud. Work with System Integrator (SI) partner teams at Google and ServiceNow to ensure GTM alignment and business collaboration.
• Use tools such as propensity analysis and account mapping to qualify and refine the regional pipeline across sub-regions and industries in EMEA.