Partner Manager, (AFP), UK AFP Op's

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a motivated Transportation Carrier Manager to enhance service levels and optimize costs within their EU Operations. This role is pivotal in ensuring timely deliveries by managing line haul performance and fostering relationships with transport partners. The ideal candidate will thrive in a fast-paced environment, leveraging data to drive improvements and effectively communicate across teams. Join a dynamic team dedicated to innovation and sustainability, where your contributions will directly impact customer satisfaction and operational excellence.

Qualifications

• Transport CPC Qualification and driver management experience required.
• Experience in supply chain and project management is essential.

Responsibilities

• Track metrics to detect and remove defects in line haul performance.
• Implement continuous improvement initiatives and support contract management.

Skills

Data-driven decision making

Transportation management

Effective communication

Flexibility and adaptability

Education

Degree in relevant field

Tools

Advanced Excel (Pivot Tables, VLookUps)

SQL

Job description

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Partner Manager, (AFP), UK AFP Op's, London

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Client:

Amazon Business EU SARL (UK)

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9647ca2609a2

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.

Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team.

The role is a critical function within Amazon EU Operations, focused on improving service levels, capacities, and costs of the EU Transportation Line Haul to meet customer promises.

Key job responsibilities

1. Track existing metrics to detect & remove defects
2. Manage line haul performance (e.g., on-time truck performance)
3. Implement continuous improvement initiatives
4. Coach, educate, and facilitate growth relationships with transport partners
5. Support contract management and compliance
6. Plan and execute Q4 peak operations
7. Support Operations Planning processes and goal setting
8. Participate in business reviews, QBRs, and customer service workshops
9. Maintain communication and interfaces with fulfillment centers and partners
10. Develop relationships with partners to identify new opportunities

To succeed, you should be passionate about data-driven decisions impacting customer experience, with transportation experience in management, planning, compliance, or performance. Effective communication skills, flexibility, and adaptability to new tools are essential in our fast-paced, deadline-driven environment.

About the team

The Amazon Transportation Service (ATS) team is vital for Amazon’s success, utilizing air, sea, and road transport, along with advanced sortation centers, to maximize efficiency. Our team leverages data to drive decisions, focusing on safety, innovation, and sustainability to deliver packages quickly and reliably.

BASIC QUALIFICATIONS

• Transport CPC Qualification
• Driver management experience
• A degree
• Supply chain experience
• Program or project management experience
• Process improvement experience using data and metrics
• Cross-functional collaboration experience with tech and non-tech teams
• Advanced Excel skills (Pivot Tables, VLookUps)
• Experience defining program requirements and improving processes based on data

PREFERRED QUALIFICATIONS

• Experience delivering end-to-end results and reporting to senior leadership
• Process improvement leadership experience
• Stakeholder management experience
• Process building, project management, and scheduling skills
• Knowledge of SQL
• Possession of a CPC