Partner Activation Manager

Global Payments Inc.; Greater London; On-site; GBP 75,000 - 100,000; Full time

Job summary

Global Payments Inc. is seeking a Partner Activation Manager to lead the onboarding and activation of new platform partnerships, spanning contract through first live processing merchants.

The role sits at the intersection of sales, product, technical integration and operations, ensuring smooth, timely activation and long-term growth. You will coordinate internal teams and external partners to convert signed deals into live revenue, track activation metrics, and drive improvements in processes

Qualifications

• Proven experience leading multi-stakeholder onboarding or activation programs.
• Experience in payments, fintech, or B2B SaaS/platforms.
• Strong cross-functional collaboration and problem solving.
• Ability to manage multiple activations with competing priorities.

Responsibilities

• Lead end-to-end activation projects from contract to first live merchant.
• Build activation plans, track milestones and resolve blockers.
• Serve as primary contact for new partners during onboarding.
• Coordinate Sales, Technical Integration, Risk, Legal and Operations.
• Oversee onboarding requirements including KYC/KYB, API testing and certification.
• Report activation metrics to leadership and identify process improvements.
• Enable a smooth handover to account management after go-live.

Skills

Project management

Stakeholder management

Communication

CRM tools

Tools

Salesforce

Jira

Hubspot

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Partner Activation Manager to join our ever evolving Platforms team and help shape the future of global commerce.

The Partner Activation Manager is the delivery lead for new platform partnerships, owning the journey from signed contract through to the partner's first live, processing merchants. This is a project and stakeholder management role sitting at the intersection of sales, product, technical integration and operations, ensuring every new partner is activated smoothly, on time, and set up for long-term growth.

You will be the primary point of accountability for onboarding pace and partner experience during activation, coordinating internal teams (technical integration, risk & underwriting, product, legal, operations) and external partner stakeholders to convert a signed deal into live revenue.

What You'll Own

• Own end-to-end project management of new partner activations, from contract execution through technical integration, testing, underwriting/risk approval and go-live of the first processing merchants.
• Build and maintain a clear activation plan and timeline for each partner, tracking milestones, dependencies and risks, and proactively resolving blockers to keep activations on schedule.
• Act as the primary point of contact for newly signed partners during onboarding, setting expectations, managing communications and building confidence in Worldpay for Platforms from day one.
• Coordinate cross-functionally with Sales, Solutions/Technical Integration, Risk & Underwriting, Product, Legal and Operations to sequence activities and unblock dependencies.
• Manage partner onboarding requirements including KYC/KYB, underwriting documentation, API/integration testing and certification, and platform configuration.
• Track and report activation pipeline status, timelines and key metrics (e.g. time-to-activate, time-to-first-live-merchant) to the Head of Sales, UK & EMEA and wider leadership.
• Identify recurring friction points in the activation journey and work with Product and Operations to improve process, documentation and tooling.
• Support a smooth handover from activation into steady-state partner/account management once the partner is live and processing.

What You'll Bring

• Proven experience project managing complex, multi-stakeholder onboarding, implementation or activation processes, ideally in payments, fintech, or B2B SaaS/platform businesses.
• Comfortable managing several concurrent partner activations at varying stages, prioritising effectively under time pressure.
• Strong stakeholder management skills, able to influence and coordinate across sales, technical, risk and operational teams without direct authority.
• Clear, confident communicator, able to manage partner relationships professionally through both smooth and challenging moments.
• Working knowledge of payments concepts (acquiring, KYC/KYB, underwriting, API integrations) is highly desirable; willingness to build this knowledge quickly is essential.
• Organised and detail-oriented, with experience using CRM or project tracking tools (e.g. Salesforce, Jira, Hubspot) to manage workflow and reporting.
• A proactive, problem-solving mindset and comfortable identifying process gaps and driving improvements, not just following a checklist.

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.