Participation and Engagement Officer

TN United Kingdom; Glenrothes; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits for a Participation and Engagement Officer in a forward-thinking organization committed to enhancing community services. This role involves working closely with service users, stakeholders, and partner agencies to design and deliver services that truly meet community needs. You will play a vital role in establishing communication channels, ensuring that engagement aligns with organizational values and outcomes. The position offers a competitive salary, opportunities for flexible working arrangements, and the chance to make a meaningful impact in the community. Join a dedicated team and help shape the future of community engagement.

Benefits

Local government pension scheme

Flexible working arrangements

Incremental salary progression

Qualifications

• Experience in applying community engagement standards and toolkit.
• Strong communication and analytical skills required.

Responsibilities

• Work collaboratively with service users and stakeholders.
• Establish effective engagement mechanisms and communication channels.

Skills

National Standards for Community Engagement

Scottish Health Council Participation Toolkit

Effective Communication Skills

Analytical Skills

Customer-focused Services

Job description

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Participation and Engagement Officer, Glenrothes

Client:

Location:

Glenrothes, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

20b4d247d78a

Job Views:

12

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

Fife Health and Social Care Partnership has an exciting opportunity for a Participation and Engagement Officer to join its team.

The postholder will be responsible for working collaboratively with people who use services, those important to them, service providers, and other key stakeholders as required.

You will establish effective engagement mechanisms to enable services and supports to be designed and delivered from the perspective of those who need them.

You will establish effective channels of communication between partner agencies (Fife HSCP, NHS Fife, Fife Council, Third Sector, and others as required), service users, and communities.

You will ensure that engagement mechanisms align with Fife HSCP's vision, values, and outcomes and complement other redesign and locality planning programs.

In return, we offer a competitive salary with incremental progression, and you will join the local government pension scheme. Depending on your role, we offer flexi hours and flexible working arrangements, standby, call-out, and unsocial hours payments.

A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.

The Person

The skills you will need:

• Demonstrable knowledge and experience in applying the National Standards for Community Engagement, the Scottish Health Council Participation Toolkit, and the Scottish Government Planning with People Guidance.
• Previous experience working with people who use services, including unpaid carers and communities, to effect change and overcome barriers to engagement.
• Building strong connections with a range of stakeholders to understand their needs and challenges.
• Building strong relationships with colleagues and partners across services to support integrated work and effective stakeholder engagement.
• Effective communication skills with stakeholders, partners, and colleagues at all levels.
• Maintaining accurate information across systems and databases, updating procedures as needed to ensure data accuracy.
• Attending regular team and board meetings.
• Preparing presentations and designing engagement and consultation activities.
• Preparing comprehensive reports based on engagement activity, including creating, formatting, and updating documents, reports, correspondence, minutes, and newsletters.
• Staying informed about legislation impacting participation and engagement at national and local levels.
• Strong analytical skills.
• Ability to handle strongly expressed views effectively.
• Willingness and ability to travel throughout Fife.
• Experience delivering customer-focused services (Focus on Customers - See How We Work Matters Framework).

Additional Requirements:

Before appointment, you will need to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.