Part-Time Sustainability & Returns Specialist

IKEA; Burtonwood; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

IKEA discount 15%

Life Assurance 4x pay

Enhanced pension contributions

Interest-free loans

End of year gift

Family-friendly policies

Growth opportunities

Job summary

IKEA Warrington is hiring a Sales & Sustainability Assistant (Product Quality and Recovery Co-Worker) in Warrington. The role is 24 hours per week, spread across 4 days in a 7-day rota, including late evenings and some weekends.

The start date is around 3 November 2025, with an hourly rate of £13.45. The role involves processing returns, supporting quality guidelines, and working with different teams to ensure product safety and recycling flows.

Qualifications

• Customer focus and positive attitude in handling returns and inquiries.
• Strong problem-solving skills with ability to work independently.
• Motivated to take initiative and manage tasks with minimal supervision.
• Excellent organisation and attention to detail in handling stock and processes.
• Eligibility: must be over 18 years old due to health & safety rules.

Responsibilities

• Receive and review uplifted customer returns and process them through appropriate channels.
• Collaborate with unit functions to maintain product quality, safety and recovery processes.
• Follow product quality guidelines for recalled/returned stock and improve customer perception.
• Handle products safely using manual handling practices and assistive equipment.

Skills

Customer focus

Problem solving

Initiative

Attention to detail

Team collaboration

Job description

IKEA Warrington is hiring a Sales & Sustainability Assistant (Product Quality and Recovery Co-Worker) in Warrington. The role is 24 hours per week, spread across 4 days in a 7-day rota, including late evenings and some weekends.

The start date is around 3 November 2025, with an hourly rate of £13.45. The role involves processing returns, supporting quality guidelines, and working with different teams to ensure product safety and recycling flows.