Part-Time Store Ambassador & Customer Champion

Cancer Research UK; Newcastle-under-Lyme; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Benefits package

Pension/retirement plan

Leave allowance

Job summary

Cancer Research UK is hiring a part-time Retail Store Assistant to join its Trading team in Newcastle-under-Lyme. You will provide excellent customer and supporter service, helping achieve sales and fundraising targets while maintaining shop standards.

You will become part of a dedicated team, fostering community connections and supporting fundraising events, with training provided for keyholder duties. The role is 16 hours per week with a benefits package.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Communication

Teamwork

Workload management

Independent work

Job description

Cancer Research UK is hiring a part-time Retail Store Assistant to join its Trading team in Newcastle-under-Lyme. You will provide excellent customer and supporter service, helping achieve sales and fundraising targets while maintaining shop standards.

You will become part of a dedicated team, fostering community connections and supporting fundraising events, with training provided for keyholder duties. The role is 16 hours per week with a benefits package.