Part Time Shift Supervisor

Mitchells & Butlers PLC; Pontypridd; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Flexible shifts

33% brand discount

Friends & family discount

Wagestream

Pension

28 days holiday

Shopping discounts

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC's Upper Boat Inn is seeking a Part Time Shift Supervisor to welcome guests, lead a small team, and ensure smooth service across shifts.

You will support daily operations, train team members, and uphold high standards of hospitality, cleanliness, and safety while delivering exceptional guest experiences.

Qualifications

• Experience leading a team in a fast‑paced hospitality setting.
• Strong customer service focus with guest‑centric approach.
• Ability to train and develop team members.

Responsibilities

• Be part of day‑to‑day site operations and host guests.
• Lead and coach shift team to deliver great service.
• Ensure cleanliness and safety standards are met.
• Support scheduling and shift coverage.

Skills

Team leadership

Customer service

Training

Hospitality

Job description

As Part Time Shift Supervisor at the Upper Boat Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.