Part-Time Shift Leader: Guest Experience & Team Training

Thatched House; Greater London; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Flexible shifts

33% brand discounts across venues

28 days paid holiday

Pension

Job summary

Mitchells & Butlers Leisure Retail Limited is recruiting for a Part Time Shift Supervisor at Thatched House, part of Vintage Inns. You will welcome guests, manage a team, and ensure excellent service while supporting daily operations and standards across the venue.

The role offers flexibility with shifts, staff discounts across our brands, pension, and holiday entitlement. Join a friendly, welcoming team focused on guest experience and teamwork.

Qualifications

• Customer service orientation and guest focus.
• Experience leading a small team preferred.
• Ability to train and develop junior staff.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training staff

Tools

Harri

Job description

Mitchells & Butlers Leisure Retail Limited is recruiting for a Part Time Shift Supervisor at Thatched House, part of Vintage Inns. You will welcome guests, manage a team, and ensure excellent service while supporting daily operations and standards across the venue.

The role offers flexibility with shifts, staff discounts across our brands, pension, and holiday entitlement. Join a friendly, welcoming team focused on guest experience and teamwork.