Part Time Service Administrator

Marshall Motor Group; Ipswich; Hybrid; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Tailored training

Career development

Life insurance & pension

Employee perks platform

Referral bonuses

Job summary

Marshall Jaguar Land Rover Ipswich is seeking a meticulous Service Administrator to support our aftersales operation. This part-time role offers 27.5 hours across Monday to Friday with no weekends, and provides a friendly team with clear training.

You will manage service department admin tasks, assist with marketing activities, and maintain relationships with internal and external stakeholders. Strong MS Office skills and an organised, calm approach are essential.

Qualifications

• Experience in an administration role is essential; dealership experience is desirable but not required.
• Strong Microsoft Office skills and attention to detail.
• Well-organised, calm under pressure with a focus on delivering excellent service.

Responsibilities

• Ensure all service department admin tasks are completed accurately and on time.
• Contribute to marketing activity for products and services; maintain relationships with stakeholders.
• Manage workload with careful planning and a proactive, professional approach.

Skills

Microsoft Office

Organised

Customer service

Time management

Job description

About The Role

Part Time Service Administrator

Marshall Jaguar Land Rover Ipswich

Up to £18,225| 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
Full-time | 27.5 hours across Monday - Friday - No Weekends!

Drive your service career with a brand that puts people first - customers and colleagues alike.

At Marshall Jaguar Land Rover Ipswich, we’re looking for a meticulous and service-oriented Service Administrator to support our aftersales operation. In this vital role, you’ll combine customer-facing service with strong administration skills to help ensure our workshop runs smoothly and efficiently every day.

In this role:

• You’ll ensure all service department admin tasks are completed accurately and in a timely manner.
• You’ll contribute to marketing activity for products and services and maintain relationships with internal and external stakeholders.
• You’ll stay on top of your workload through careful planning and time management, always maintaining a positive and professional approach.

We're looking for:

• Someone with previous experience in an administration role; dealership experience is desirable but not essential.
• Someone with good Microsoft Office skills and attention to detail.
• Someone who is well-organised, calm under pressure, and focused on delivering excellent service both internally and externally.
• Most importantly, someone who’s positive, eager to learn, and ready to make a real impact as part of our team

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity,respectandinnovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

What will we offer you for your commitment to us?

• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability."