Part-Time Seasonal Retail Assistant

Aynsley Mill; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Part time

Job summary

A fashion and household retailer in Stoke-on-Trent seeks enthusiastic Retail Assistants for the busy Christmas season. As part of this dynamic team, you will provide excellent customer service, assist shoppers, and maintain store presentations. Ideal candidates are friendly, reliable, and flexible with a customer-first attitude. This part-time seasonal role runs from September to December, offering competitive pay and staff discounts.

Benefits

Competitive hourly rate

Staff discount on selected products

Hands-on retail experience

Qualifications

• Previous retail or customer service experience an advantage, but not essential.
• Friendly, approachable, and confident interacting with customers.
• Reliable and punctual with good attention to detail.

Responsibilities

• Provide friendly and helpful service to customers.
• Assist customers with product inquiries and purchases.
• Operate the till and handle transactions accurately.
• Maintain a clean and welcoming store environment.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Job description

About Us

We are a friendly and dynamic retail team offering a wide range of fashion pieces and seasonal household items. With the busy Christmas season approaching, we are looking for enthusiastic and reliable Retail Assistants to join us and deliver excellent customer service during this exciting period.

The Role

As a Retail Assistant, you’ll be at the heart of the customer shopping experience. You will support the team in creating a welcoming store environment, assisting shoppers, and ensuring shelves and displays are stocked and presented to the highest standard.

• Provide friendly and helpful service to customers on the shop floor and at the till
• Assist customers with fashion and seasonal product enquiries and purchases
• Operate the till and handle transactions accurately
• Keep stock replenished, tidy, and well-presented at all times
• Support with deliveries, stockroom organisation, and merchandising
• Maintain a clean, safe, and welcoming store environment
• Work effectively as part of a small, supportive team

About You

We’re looking for someone with a positive attitude and a strong customer focus.

Essential Skills & Attributes

• Previous retail or customer service experience an advantage, but not essential
• Friendly, approachable, and confident interacting with customers
• Reliable and punctual, with good attention to detail
• Ability to work well as part of a team in a busy environment
• Flexible and happy to get involved in all aspects of store work

Hours & Benefits

• Part-time role: Thursday, Friday, Saturday & Sunday
• Seasonal position: September–December (with potential for future opportunities)
• Competitive hourly rate
• Staff discount on selected products (if applicable)
• Great team environment and hands-on retail experience