Part-Time Sales Consultant

Simon Acres Group; Stevenage; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established furniture retailer in Stevenage is seeking a Part-Time Sales Consultant. The role focuses on delivering exceptional customer service and sales advice to customers, both face to face and via telephone. The ideal candidate will have a positive attitude and at least one year of retail sales experience. Competitive salary of £12 per hour plus commission and team bonus are offered.

Qualifications

• Minimum of 1 year's retail sales experience.
• Experience in furniture sales is an advantage.

Responsibilities

• Maintain and develop customer relationships through excellent customer care.
• Achieve performance KPIs.
• Provide outstanding customer service and resolve queries quickly.

Skills

Excellent communication skills

Interpersonal skills

Positive attitude

Ability to meet KPIs

Sales experience

Job description

Overview

Part-Time Sales Consultant - Stevenage. Simon Acres Recruitment are looking for personable, driven, and positive Part-Time Sales Consultant for a well-established, highly successful, and growing Furniture retailer based in Stevenage. As Part-Time Sales Consultant, you will be the first point of contact for customers face to face or over the telephone, and your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers.

Package: Salary - £12 Per Hour + Commission + Team Bonus Pro Rata. Working Hours: 24 hours a week + Overtime - Store Opening Times of 9am - 5:30pm (Mon-Sat) & 10am - 4pm (Sun).

Job specification

• Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
• Achieve your performance KPIs
• Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
• Being able to handle telesales calls in between the store's footfall
• Being able to adapt to new technology to help enhance customer experience
• Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
• Carry out daily cash handling routines
• Adhering to data protection policies at all times
• Changing POS and updating pricing changes within the store
• Ensuring the store is clean and presentable at all times

The successful candidate will

• Have excellent communication and interpersonal skills
• Have a positive and enthusiastic attitude
• Be smart and presentable at all times
• Have the drive to hit KPIs & targets
• Be able to listen to a customer's needs and match to an appropriate product
• Have experience of active sales with a proven track record

Required Experience

• Minimum of 1 year's retail sales experience
• Advantage - Furniture sales experience

Simon Acres Recruitment are acting as the employment agency in relation to this vacancy