Part-Time Sales Associate, UGG, Ashford

UGG; Ashford; On-site; GBP 10,000 - 40,000; Part time

Job summary

UGG, a leading footwear brand, is seeking Part-Time Sales Associates in Ashford to deliver exceptional customer service and promote brand loyalty. The role involves greeting customers, handling inquiries, and maintaining store standards while enjoying employee perks like discounts and growth opportunities. If you're a motivated team player with a passion for customer experience, we want to hear from you!

Benefits

Generous discounts

Growth and development programs including mentorship

Uniform allowance

Excellent employee discounts on Deckers Brands products

Qualifications

• Prior retail experience is a plus.
• Effective communication with customers and team members.
• Ability to solve problems and handle challenges.

Responsibilities

• Create personalized shopping experiences for customers.
• Greet customers courteously and address their questions.
• Maintain a positive store image and adhere to dress code.

Skills

Customer Service

Communication

Teamwork

Multitasking

Job description

About UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Description

As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You greet customers promptly and courteously as they enter the store, ensuring all questions are addressed accurately before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. Maintaining a positive, cheerful attitude with customers and team members, you promote the store and brand image in all interactions, including adhering to a dress code. You provide excellent customer service to both in-store and phone customers.

We are looking for Part-Time Sales Associates to join us on contracts ranging from 8 hours per week.

Core Competencies

• Ensure the highest level of customer service possible
• Prioritize brand and product knowledge training in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Contribute to a team and cooperate to achieve goals
• Multi-task in a fast-paced environment
• Respond to problem situations with professionalism

Who You Are

• A natural communicator who conveys the UGG and Deckers Brands vision and mission
• A motivated team player and self-starter
• Problem solver with agility in approach to challenges

We Would Love To Hear From People With

Previous retail experience is a plus.

What We Will Give You

• Extras, perks & volunteering opportunities - from generous discounts to community programs, being a valued team member means more than just a paycheck.
• Growth and Development - extensive opportunities and support for personal and professional growth, including a Global Mentorship Program.
• Uniform Allowance
• 60% discount off Deckers Brands’ (UGG, HOKA, Teva) online, and 30% in-store discount.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer. Our employees come from diverse backgrounds and experiences, sharing a passion for our brands. We welcome qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, or medical condition.