Part Time Sales Associate

Unity Recruitment; Leicester; On-site; Part time

Job summary

An established industry player is seeking a Part Time Sales Associate to join their team in a luxury retail environment. This role offers the opportunity to work in a prestigious location, engaging with customers and driving sales for high-end travel accessories. You will be responsible for delivering exceptional customer service, maintaining product knowledge, and utilizing effective sales techniques. If you have a passion for retail and a knack for sales, this position is perfect for you. Join a team that values efficiency and customer satisfaction while enjoying a flexible part-time schedule.

Qualifications

• Mindset focused on sales productivity and customer service.
• At least 1 year of retail experience required.

Responsibilities

• Drive sales productivity and efficiency in the store.
• Provide friendly and efficient customer service.
• Maintain knowledge of products and competitor offerings.

Skills

Retail Experience

Customer Service

Sales Techniques

Product Knowledge

Job description

Unity Recruitment are currently seeking a Part Time Sales Associate for our prestigious client, located in Harrods.

The position will be available to start immediately and is a permanent contract.

The working hours will be Saturday and Sunday and one day in the week.

Based in a Harrods in Knightsbridge you will be working for a luxury retailer who sell designer suitcases and travel accessories.

Pay is £12.50ph/£13ph.

Minimum Requirements:

1. Must have at least 1 year retail experience.

POSITION OBJECTIVE:

To be a part of a team that drives sales productivity, efficiency, and customer service levels of the store.

AREAS OF ACCOUNTABILITY:

1. Maintain and increase the sales figures of the store/concession.
2. Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service.
3. Demonstrate a clear understanding of the company mystery shop guidelines.
4. Be aware of competitor ranges and price points.
5. Report any missed opportunities to the management team.
6. Confidently use and understand the ‘Add on Sale' technique.
7. Be able to confidently close a sale.
8. Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers.
9. Ensure that all customer follow up is done promptly and efficiently.
10. Ensure that any phone enquiries/sales are handled confidently and efficiently.
11. Confident in handling customer enquiries and complaints when required.
12. Understand the company after sales services, and policy for repairs.
13. Understand the company/host store exchange and refund policy.

If you are interested in this position and would like to find out more then please send your CV to [e-mail].