Part Time Sales Assistant 8 Hours Per Week

FRED PERRY; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and ambitious brand that has a rich heritage and a commitment to style. This role offers the chance to engage with customers in a unique retail environment, where your communication and organizational skills will shine. With a focus on creating lasting customer relationships rather than just sales, you will be part of a team that values innovation and teamwork. Enjoy a range of benefits, including a generous pension scheme and opportunities to attend exciting events. If you are passionate about retail and eager to contribute to a thriving community, this is the perfect opportunity for you.

Benefits

Annual performance-related bonus

Generous staff discount

Generous pension scheme

Enhanced maternity and paternity packages

Life insurance

Season ticket loan

25 days annual leave plus Bank Holidays

Regular opportunities to attend gigs/events

Qualifications

• Positive and enthusiastic approach to the brand.
• Ability to work weekends and maintain a cheerful attitude.

Responsibilities

• Greet customers promptly and courteously as they enter the store.
• Support the Store Manager and advise on customer feedback.
• Maintain a well-organized stockroom and adhere to safety policies.

Skills

Customer Service

Communication Skills

Organizational Skills

Proactive Approach

Job description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style - and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

KEY RESPONSIBILITIES:

1. Greet all customers promptly and courteously as they enter the store.
2. Aim to maintain and create customers, not just sales, by representing the employer brand.
3. Support the Store Manager, Designers, and Buyers by advising on customer comments and feedback.
4. Create a retail environment that is innovative, unique, and customer-friendly.
5. Adhere to health & safety policies and security procedures to help prevent theft, as detailed in the Fred Perry loss prevention handbook.
6. Be proactive in loss prevention by keeping the stockroom well organized and maintaining proper procedures.
7. Check stock daily to ensure that all products are adequately stocked, ticketed, sized, and available for customers.
8. Discover the specific needs of each person that enters the store by using open questions and developing your product knowledge.
9. Understand the returns policy and how it can be used as a positive selling tool.
10. Be proactive in your ongoing education regarding the company, weekly reports, products, and local retail business.
11. Always provide a friendly telephone manner.
12. Maintain a positive and cheerful attitude and cooperate with teamwork.

THE PERSON

This is a great opportunity to be part of an ambitious brand that collaborates with some of the best designers and partners in the world.

• Available to work weekends or one day a week.
• Positive, enthusiastic approach to the Fred Perry Brand.
• Great communication skills.
• Organized.

BENEFITS

We are proud to offer a wide range of benefits to all our staff and continue to reassess what our community needs from us to thrive. We don't want to be a good company to work for; we want to be a great one. Here are some benefits we currently offer:

• Annual performance-related bonus.
• Competitive salary.
• Generous staff discount.
• Generous pension scheme with 8.5% company contribution.
• Enhanced maternity and paternity packages.
• Life insurance.
• Season ticket loan.
• 25 days annual leave plus Bank Holidays.
• Regular opportunities to attend gigs/events.

We actively welcome applications from people of all backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.