Part-time Sales Administrator

JR United Kingdom; Cranbrook; On-site; GBP 22,000 - 30,000; Part time

Job summary

An established industry player is seeking a detail-oriented Sales Office Administrator to join their dynamic team in a fast-paced food production environment. This part-time role offers the chance to support the sales order function, ensuring smooth processing of customer orders and handling stock queries. With a focus on organization and communication, you'll play a vital role in maintaining efficiency within the commercial team. If you thrive in a supportive, values-led environment and are ready to take on diverse responsibilities, this opportunity is perfect for you.

Qualifications

• Experience in sales support or administrative role, ideally in food/FMCG.
• Strong IT skills and ability to work under pressure.

Responsibilities

• Process and amend customer orders, handle stock queries.
• Generate invoices and credit notes, support sales teams.

Skills

Sales Support Experience

Customer Service Skills

Organizational Skills

Communication Skills

IT Skills (Sage, Web EDI)

Tools

Sage

Web EDI

Trade XP

Job description

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Client:

Protea Recruitment Ltd | Food | Drinks | FMCG Recruitment Partner

Location:

cranbrook, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Location: Cranbrook

Hours: Part-time onsite

Are you a confident and detail-driven administrator looking to support a busy commercial team within a fast-paced food production environment? We are working with a leading UK food manufacturer who are seeking a Sales Office Administrator to join their growing team.

The Opportunity:

You’ll be responsible for ensuring the efficient running of the sales order function – processing and amending customer orders, handling stock queries, raising credit notes, managing pricing updates and providing general administrative support to the commercial team.

Key Responsibilities:

• Processing customer orders received via email and telephone
• Amending orders and communicating changes internally
• Completing and coordinating stock transfers
• Resolving customer stock queries in a timely manner
• Generating and issuing invoices and credit notes
• Processing pricing amendments when required
• Matching proof of delivery (PODs) to delivery notes and escalating issues
• Assisting with product code creation and system set-up
• Liaising with commercial and logistics teams
• Running weekly sales reports for senior management
• Handling customer enquiries and managing the sales inbox
• Supporting the Commercial Sales and Account Management teams with ad-hoc admin

What You’ll Need:

• Previous experience in a similar sales support, customer service, or administrative role – ideally within food/FMCG or a production-led environment
• Strong IT skills – confident using systems like Sage, Web EDI, Trade XP or similar (training provided)
• Excellent organisational skills and high attention to detail
• Strong communication skills, both written and verbal
• Ability to work under pressure and manage multiple tasks efficiently

Why Apply?

• Be part of a long-established, values-led manufacturing business
• Supportive and close-knit team culture
• A varied, busy role with autonomy and visibility within the wider business