Part Time Retail Sales Advisor - Swatch Birmingham (16 Hours Per Week)

Swatch; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the luxury retail sector is seeking a Part Time Retail Sales Advisor for their Birmingham location. This role is integral to providing exceptional service and achieving sales targets in a dynamic environment. Ideal candidates will have a passion for retail and a proven ability to enhance customer experiences, while also being part of an innovative brand known for its watchmaking expertise.

Qualifications

• Positive and outgoing with the ability to converse with customers.
• Passionate about providing exceptional customer service.
• Experience within retail and/or fashion accessories preferred.

Responsibilities

• Greet and serve all customers, ensuring memorable experiences.
• Assist in controlling shrinkage and follow company policies.
• Contribute to reaching monthly and annual sales targets.

Skills

Customer Service

Communication

Sales

Job description

Part Time Retail Sales Advisor - Swatch Birmingham (16 Hours Per Week)

Swatch Birmingham, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Part Time Retail Sales Advisor - Swatch Birmingham (16 Hours Per Week) role at Swatch

Part Time Retail Sales Advisor - Swatch Birmingham (16 Hours Per Week)

Swatch Birmingham, England, United Kingdom

Join to apply for the Part Time Retail Sales Advisor - Swatch Birmingham (16 Hours Per Week) role at Swatch

Get AI-powered advice on this job and more exclusive features.

The Company

The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words.

The Company

The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words.

Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands.

Job Description

Sales

• Greet and serve all customers providing a friendly service and delivering a full and memorable experience
• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary
• Ensure good knowledge of all functions of watches and other products
• Provide reliable information to customers in all matters relating to sales and customer service
• Help display merchandise as directed
• Contribute to the store reaching its monthly, quarterly and annual sales targets
• Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store
  
  
  

Security

• Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures
• Maintain/build a general awareness of products and security hot spots
• Follow Company policy and procedures for opening/closing the store
• Maintain correct processing of all deliveries
  
  
  

Cash Handling/Payment Transactions

• All transactions to be handled in a responsible and secure way
• Till functions, cashing up, payments and general duties
• Dealing with, and handling of, cash, credits cards and international currency
  
  
  

Care of the Store

• Ensure the store is kept clean and presentable at all times
• Back of house and shop floor are both just as important
• Health and Safety aware
• Good Visual Merchandising standards
  
  
  

Communication

• Adhere to company policies and regulations
• Attend briefing sessions as directed by your line manager
• Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear
• Be familiar with international customers customs and culture
  
  
  

Product Knowledge

• Attend regular training days
• Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions
• Be able to deliver good product knowledge to our customers
  
  
  

Other

• To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager
  
  
  

Profile

Essential

• Positive and outgoing with the ability to naturally converse with customers
• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
• Adaptable with the ability to build strong working relationships within small teams
• Excited to learn about Swatch products and gain a technical understanding of our ranges
  
  
  

Preferred

• Have experience within retail and/or fashion accessories
• Be accommodating to shifts, longer trading hours and staying late for events etc
• Have experience dealing with international customers
• Ability to communicate in multiple languages
• Commercial focus with a desire to exceed KPIs
  
  
  

Job Location: Bull Ring, B5 4BU Birmingham, United Kingdom (England)

Company Address: The Swatch Group (UK) Limited Building 1000 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU United Kingdom

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry and Retail

Referrals increase your chances of interviewing at Swatch by 2x

Get notified about new Retail Advisor jobs in Birmingham, England, United Kingdom.

Birmingham, England, United Kingdom 5 days ago

Nuneaton, England, United Kingdom 14 hours ago

Birmingham, England, United Kingdom 3 months ago

Birmingham, England, United Kingdom 1 day ago

Worcester, England, United Kingdom 1 month ago

Birmingham, England, United Kingdom 3 months ago

Atherstone, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 3 weeks ago

Family Services Contact Centre Agent 1 (Ref: 5306)

Birmingham, England, United Kingdom 1 day ago

Royal Leamington Spa, England, United Kingdom 3 weeks ago

Walsall, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Droitwich Spa, England, United Kingdom 3 weeks ago

Coventry, England, United Kingdom 2 months ago

Coventry, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 3 weeks ago

Dudley, England, United Kingdom 1 week ago

Warwick, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 5 days ago

Marcus by Goldman Sachs, Customer Support Agent, Birmingham

West Midlands, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 2 days ago

Birmingham, England, United Kingdom 4 hours ago

Birmingham, England, United Kingdom 2 hours ago

Worcestershire, England, United Kingdom 3 weeks ago

Marcus by Goldman Sachs, Complaints Specialist, Birmingham

West Midlands, England, United Kingdom 2 weeks ago

Customer Services Advisor Revenues and Benefits

West Bromwich, England, United Kingdom 6 days ago

Birmingham, England, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.