Part Time Retail Sales Advisor

Brewers Decorator Centres; Reading; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading decorating supplies company in Reading is seeking a friendly and reliable Part Time Retail Sales Advisor. You will provide exceptional customer service, assist with product recommendations, and help maintain branch operations. This position offers a supportive team environment and full training provided. Ideal candidates will have customer service and sales experience, though it's not essential.

Benefits

Competitive salary

31 days holiday

Free life assurance

5% employer contribution to pension

Wagestream access

Employee Assistance Programme

Virtual GP service

Medicash funding scheme

Colleague discounts

Financial assistance schemes

Comprehensive Induction Programme

Additional benefits after qualifying period

Qualifications

• Experience in retail or product knowledge is advantageous but not essential.
• Open and friendly personality, approachable.
• Willingness to attend training for Fire Marshall or First Aider.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to help customers find the best product.
• Mix paint for customers and process specialist orders.

Skills

Customer service

Sales experience

Team working skills

Job description

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Reading West (Tilehurst), to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed. Our Tilehurst Decorator Centre is in the West of Reading and carries an extensive range of trade paints, decorating tools and equipment. Our friendly team is on hand to advise both the seasoned professional and keen home decor enthusiasts. The branch opening hours are moving to Monday to Friday 7am to 5pm and Saturday 8am to 5pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visit www.Brewers.co.uk/careers We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Company and role details

Our Tilehurst Decorator Centre is in the West of Reading and carries an extensive range of trade paints, decorating tools and equipment. Our friendly team is on hand to advise both the seasoned professional and keen home decor enthusiasts. The branch opening hours are moving to Monday to Friday 7am to 5pm and Saturday 8am to 5pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Benefits

• Competitive salary
• 31 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District