Part-time Retail Sales Advisor

100x Imaging Inc.; Peterborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retailer in the UK is seeking a customer service representative to join their team. In this role, you will be responsible for delivering an excellent customer experience, selling technical products, and providing honest advice to customers. The position offers various benefits including staff discounts and healthcare plans.

Benefits

Staff discounts

Healthcare cash plans

Company pension scheme

Life cover

Employee assistance programme

Role-specific training and development

Paid breaks

Free tea and coffee

Qualifications

• Previous experience in selling technical products.
• Experience in a retail customer service environment.
• Practical knowledge of product range.

Responsibilities

• Deliver excellent customer experience.
• Explain technical equipment clearly.
• Achieve sales targets as part of a team.

Skills

Customer service

Sales

Technical knowledge

Numeracy skills

Computer literacy

Self-motivation

Job description

About The Role

What you'll be doing:

• Join a small team of 4-6 staff members.
• Commit to delivering an excellent customer experience.
• Work up to [BLANK] hours per week.
• Explain technical equipment in an understandable manner.
• Offer honest advice and build rapport with customers.
• Exceed customer expectations and reassure them when overwhelmed by choices.
• Work diligently as part of the team to achieve sales targets.

What you'll need - skills and experience:

• Previous experience in selling technical products to customers.
• Experience in a retail customer service environment.
• Experience in dealing with customers.
• Practical knowledge of some or all of our product range.
• Strong accuracy and numeracy skills.
• Basic computer literacy.
• Self-motivated with a can-do attitude.

Benefits

What you'll get in return for your commitment:

• Staff discounts.
• Healthcare cash plans.
• Company pension scheme.
• Life cover.
• Employee assistance programme.
• Role-specific training and development.
• Proactive promotion of internal candidates.
• Paid breaks.
• Free tea and coffee.

About The Company

Where you'll be working:

Machine Mart is the UK's leading retailer of workshop power tools and equipment for both the general public and trade customers. With 64 stores nationwide and over 40 years of experience, we are a sector leader. We continue to grow with new store openings planned for this year and next. For more information, visit our website: www.machinemart.co.uk