Part-Time Regional Constituency Assistant

Greens; City of Edinburgh; Hybrid; GBP 9,000 - 15,000; Part time

Job summary

Greens in Edinburgh is seeking a part-time constituency caseworker to support Mark Ruskell MSP. You will respond to constituent enquiries, arrange meetings, and assist with regional visits from The Scottish Parliament.

You’ll work closely with the Communications and Operations Manager and Casework Coordinator, handle sensitive information with care, and travel regionally as needed; flexible from Parliament or home-based, 15 hours per week.

Responsibilities

• Respond to constituent enquiries and campaign correspondence.
• Track and log issues using the caseworker system.
• Escalate sensitive enquiries appropriately.
• Maintain confidentiality and GDPR-compliant records.
• Support diary management and stakeholder correspondence.
• Coordinate meetings and visits for the MSP.
• Assist with research projects and policy work.
• Demonstrate strong organisational skills and adaptability.
• Communicate with empathy to people in distress.
• Travel for meetings across the Mid Scotland and Fife region.

Job description

Greens in Edinburgh is seeking a part-time constituency caseworker to support Mark Ruskell MSP. You will respond to constituent enquiries, arrange meetings, and assist with regional visits from The Scottish Parliament.

You’ll work closely with the Communications and Operations Manager and Casework Coordinator, handle sensitive information with care, and travel regionally as needed; flexible from Parliament or home-based, 15 hours per week.