Part-Time Receptionist - CEN

McBains group; London; On-site; GBP 18,000 - 25,000; Part time

Job summary

Join a leading company in London as a Part-Time Receptionist. You will be the first point of contact, welcoming visitors and ensuring smooth operations at the reception. With responsibilities ranging from managing calls to administrative tasks, this role offers a fantastic opportunity for individuals looking to develop their customer service skills in a supportive environment. Enjoy flexible work arrangements and a strong commitment to community and sustainability initiatives.

Benefits

Hybrid Work Approach

Private Healthcare via BUPA

25 Days Holiday Allowance

Employee Referral Scheme

Pension Contribution

Qualifications

• Previous receptionist or customer service experience is an advantage.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Friendly, approachable, and professional demeanor.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct incoming phone calls and emails promptly.
• Maintain the reception area, ensuring it is tidy and presentable.

Skills

Communication

Organisational skills

Customer service

Education

GCSE level education or equivalent

Tools

Microsoft Office

Job description

Part-Time Receptionist - CEN

Department: CEN - Central Functions

Employment Type: Full Time

Location: London - McBains, 26 Finsbury Square, EC2A 1DS

Description

McBains are looking for a Part-Time Receptionist to support our London office on MONDAYS and THURSDAYS (9am-6pm)

Key Responsibilities

• Greet and welcome visitors in a warm and professional manner
• Answer and direct incoming phone calls and emails promptly
• Maintain the reception area, ensuring it is tidy and presentable
• Manage meeting room bookings and set up spaces as required
• Handle incoming and outgoing post, deliveries, and couriers
• Support with general administrative tasks such as photocopying, scanning, printing, and filing
• Assist with ordering office supplies and monitoring stock levels
• Coordinate travel and accommodation arrangements for staff
• Update and maintain contact lists and other office databases
• Liaise with clients and suppliers to ensure a smooth visitor and caller experience
• Support the wider team with ad-hoc administrative duties as required
  
  

Skills, Knowledge and Expertise

• GCSE level education or equivalent
• Previous receptionist or customer service experience is an advantage
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Friendly, approachable, and professional demeanor
• Positive, enthusiastic attitude with a proactive, “can-do” mindset
• Ability to work calmly under pressure and manage multiple tasks efficiently
• Reliable and punctual, with a flexible approach to work

Values, Culture & Benefits

Integrity: Building a Better World

• Net Zero by 2050: We are committed to net zero and building a sustainable future.
• Charity Community Day: All our colleagues are encouraged to take a day off work once a year to make a meaningful impact in the community.
• ️ Sustainability Panel: McBains employees have the option of joining our sustainability panel to be the voice for change in our sustainability initiatives.
• ️ Give as You Earn: Empowering our team to back charities and causes they believe in.
• Electric Vehicle Scheme – We operate an EV scheme which allows you to be part of the climate change solution, one drive at a time.
• Brewgooder beers: Enjoy beers with a cause at our monthly team drinks – each sip helps to fund clean water projects!

Understanding: Your Success is Our Success

• Annual Performance Development Reviews: We're as invested in your career growth and success as you are with annual reviews to reward and refocus.
• Employee Assistance Program: Anonymous on demand support for mental health, advice and coaching needs
• "The Better Way" Award & Recognition: Our monthly award to recognise the person who exemplifies our values of Integrity, Understanding and Flexibility.
• £100 Voucher for Monthly Award Winners: We celebrate your achievements, big and small!
• DEI Champion: McBains will always lead from the front in fostering an inclusive and diverse workplace.
• Team Social Events: Regular team events to foster meaningful connections with your colleagues – it’s not all about work!
• Team Sports: Teamwork makes the dream work, on and off the field.
• Employee Referral Scheme: Earn up to £5000 per referral by helping us build a team as exceptional as you are!
• Glassdoor 4.3 /5 Score: Don’t just take our word for it- hear from our team about why this is such a great place to work.
• Professional Fees Paid: We understand you’re ambitious and we want to support your continuous learning and development.
• Private Healthcare via BUPA: Our colleagues’ health and well-being are our top priorities.
• Private Dental: We care about your smile as much as you do!
• Eyecare: See the world more clearly and focus on what matters, thanks to our eyecare coverage.
• ️ Travel Insurance: We understand your safety and security are important, wherever you are.

Flexibility: Finding the better way.

• Growing Company with Opportunities for Career Progression: Your potential is limitless here!
• Competitive Compensation Package: A comprehensive package that rewards your skills, experience, and dedication.
• Hybrid Work Approach: Work-life balance tailored to your lifestyle.
• Learning Management System: Never stop learning, growing, and improving thanks to our amazing LMS team.
• 25 Days Holiday Allowance: Take the time you need to recharge and rejuvenate.
• ️ Buy/Sell AL: Flexible holiday so you can balance work and life your way.
• Bike to Work Scheme: A healthier, greener way to start your day!
• Pension Contribution : Flexible options to help secure your long-term financial well-being.
• Life Assurance: Providing peace of mind for you and your loved ones.
• Interest-Free Season Ticket Loan: Making your daily commute a little easier.
• Training & Development Scheme: Begin your career journey with a team that invests in you!