Part Time Receptionist - Arnold Leisure Centre

Gedling Borough Council; Arnold; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local government authority in Arnold seeks a part-time Receptionist to manage front of house duties at the leisure centre. Responsibilities include handling bookings, selling memberships, and assisting with customer inquiries. Candidates should possess strong customer service skills and experience with leisure-related IT software. Benefits include generous holidays and reduced gym membership at their centres.

Benefits

Generous holiday entitlement

Comprehensive pension scheme

Access to Employee Assistance Programme

Discounted gym membership

Qualifications

• Good level of customer service experience.
• Experience dealing with members of the public.
• Confidence in using leisure-related IT software.

Responsibilities

• Handle front of house duties including bookings and member check-ins.
• Sell memberships and enroll learners in swim programs.
• Prospect potential new members and manage enquiries.

Skills

Customer service

Leisure related IT software

Job description

Overview

The successful candidate will work 18.25 hours per week as follows:

• Wednesday – 08:00 - 14:45 (30 minutes break)
• Thursday – 08:00 - 14:30 (30 minutes break)
• Friday – 08:00 - 14:30 (30 minutes break)

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Responsibilities

• Our Receptionists play an essential role in the day-to-day running of the leisure centre. They are responsible for all front of house duties including taking bookings and signing members into the building, as well as selling DNA Fitness Memberships and enrolling learners onto our Swim Scheme.
• Reception team also work behind the scenes to prospect potential new members, deal with enquiries and centre administration.

Qualifications

• Candidates must have a good level of customer service, have experience in dealing with members of the public and be confident in using Leisure related IT software.

Benefits

We offer excellent working conditions including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly reduced gym membership at Gedling's Leisure Centres.