Part-Time Receptionist

NHS; Hyde; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in Hyde is seeking a reliable and friendly receptionist to join their busy GP surgery. The role involves greeting patients, managing appointments, and supporting the clinical team. Ideal candidates should possess excellent communication skills, IT literacy, and a professional demeanor, especially in a healthcare setting. Opportunities for ongoing training and support are available, along with access to the NHS pension scheme.

Benefits

Access to NHS pension scheme

Ongoing support and training

Inclusive workplace

Qualifications

• Experience in a healthcare or GP setting is desirable.
• Ability to multitask in a fast-paced environment.
• Commitment to confidentiality and patient care.

Responsibilities

• Greeting and assisting patients.
• Answering telephone calls and booking appointments.
• Managing patient records and administrative tasks.
• Supporting the clinical team with day-to-day operations.

Skills

Excellent communication skills

Strong IT skills

Ability to work under pressure

Friendly and professional manner

Experience in healthcare

Knowledge of EMIS and Docman

Job description

We are looking for a reliable, friendly and organised individual to join our reception team at a busy and welcoming medical practice. This is a key front-of-house role where you’ll be the first point of contact for our patients, providing excellent customer service both in person and over the phone.

Main duties of the job

Key Responsibilities:

• Greeting and assisting patients
• Answering telephone calls and booking appointments
• Managing patient records and administrative tasks
• Supporting the clinical team with day-to-day operations

About us

At Awburn House Medical Practice, you’ll be joining a supportive, close-knit team of professionals who are passionate about delivering excellent patient care. Our reception team works collaboratively with clinicians, nurses, and admin staff in a friendly and respectful environment where everyone’s contribution is valued.

We pride ourselves on our positive team spirit, where colleagues help one another and communication is open and honest. Whether it’s a busy clinic day or a quiet afternoon, we work together with a shared sense of purpose and a good dose of humour.

Why Join Us?

• A welcoming and inclusive workplace
• Ongoing support and training to help you grow in your role
• Opportunities to take on additional hours for holiday and sickness cover
• Access to the NHS pension scheme (if eligible)
• A chance to make a real difference in the lives of our patients

If you’re looking for a role where you can feel part of something meaningful and be appreciated for your work, we’d love to hear from you.

Job responsibilities

We are looking for a friendly, reliable receptionist to join our busy GP surgery. You will be the first point of contact for patients, providing excellent service in person and over the phone. Duties include booking appointments, handling queries, updating records, and supporting the clinical team with admin tasks. You must be organised, IT-literate, and able to work under pressure with a calm, professional manner. Experience in a healthcare setting is desirable. Familiarity with EMIS and Docman systems is an advantage. Flexibility to cover holidays and sickness is required. Join our supportive team and help us deliver high-quality patient care.

Person Specification

Experience

• Excellent communication and interpersonal skills
• Strong IT and administrative skills
• Ability to work under pressure and multitask
• Friendly, professional, and caring manner
• Flexible and reliable
• Experience in a healthcare or GP setting
• Commitment to confidentiality and patient care
• Knowledge of EMIS and Docman

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.