Part time Receptionist

Daish's Holidays; Bournemouth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Birthday day off

£100 friend referral bonus

Staff holiday scheme

Job summary

Daish’s Holidays is seeking a Receptionist to join our team in the United Kingdom. You will be on the front desk, greeting guests, handling inquiries and ensuring a superb customer service experience.

The role includes evenings, weekends and bank holidays, with a competitive pay rate of £12.88 per hour. We offer year-round employment, a birthday day off, a £100 friend-referral bonus and access to our staff holiday scheme to enjoy discounted breaks.

Qualifications

• Experience in guest-facing reception roles.
• Able to greet guests and resolve issues promptly.
• Strong communication and organisational skills.
• Experience handling inquiries and bookings.

Responsibilities

• Greet guests and manage front of house duties.
• Answer inquiries and assist guests to ensure comfort.
• Maintain reception area; manage emails and switchboard as needed.
• Support other hotel areas when required.

Skills

Front desk

Guest service

Communication

Office duties

Team player

Job description

We have a new exciting opportunity come up for a Receptionist to join us at Daish's Hotels!

Offering a competitive salary of £12.88 per hour.

Hours include evenings, weekends and bank holidays.

• We also offer continuous all year-round employment – we don’t close for the winter months!
• If you refer a friend to work for us, you'll split £100!
• Daish's Hotels are flexible employers and strive to facilitate a healthy work life balance for Daish's employees.
• We provide every employee with a supportive mental wellbeing and financial assistance package.
• We even give you an extra paid day off for your birthday.
• “Take your family on a Daish's holiday scheme” for as little as £105 per holiday 4 nights, breakfast, dinner, room, travel and entertainment all included.

Skills and capabilities to add to the blend:

• Undertake front of house duties, including meeting, greeting and attending to the needs of guests to ensure a superb customer service experience
• To build a good rapport with all guests and resolve any complaints or issues quickly to maintain high quality customer service
• To deal with guest requests to ensure a comfortable stay
• To assist in keeping the hotel reception area clean and tidy
• Undertake general office duties, including monitoring and responding to emails, filing, general telephone and switchboard duties as appropriate.
• Assist in other hotel areas if needed

A little bit about us.

We are Daish’s Holidays, a fast growing family run holiday operator with 12 stunning hotels across the UK and a fleet of own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lay at the heart of what we do,Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.

The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won TripAdvisor Travellers’ Choice Awards for 2023 and we have recently been nominated in the 2023 British Travel Awards for the Best Company for Best Company for UK Coach/Touring Holidays Award!