Part-Time Quality Manager / Process Writer

Hays; Birmingham; Hybrid; GBP 25,000 - 45,000; Part time

Job summary

An established industry player in Birmingham is seeking a detail-oriented Process Writer to join their team. This role is ideal for someone who possesses strong writing skills and has the ability to understand and document complex processes. The successful candidate will be responsible for creating detailed descriptions of business procedures, ensuring compliance with company standards, and collaborating with various departments. Offering flexible working options and part-time hours, this opportunity is perfect for individuals looking to make a significant impact in a supportive environment while enhancing their documentation skills.

Benefits

Flexible working options

Part-time hours

Qualifications

• Detail-oriented with strong writing and communication skills.
• Experience in technical writing or business analysis is essential.

Responsibilities

• Create and maintain comprehensive documentation of business processes.
• Work with experts to ensure accuracy and compliance of documentation.

Skills

Strong writing skills

Attention to detail

Communication skills

Understanding complex processes

Familiarity with industry-specific terminology

Education

Experience in technical writing or business analysis

Tools

Microsoft Word

Visio

Job description

Your new company
This organisation is one of Birmingham’s largest and most famous employers, with over 7000 staff working in both customer-facing and behind-the-scenes roles. The core values of this organisation include being curious, dedicated, inclusive, respectful and supportive, and these core values guide how their colleagues treat each other as they serve customers with safety and security as their top priority.

Your new role
I am seeking a detail-oriented and experienced Process Writer to create and maintain comprehensive documentation of their business processes. This role is ideal for someone with strong writing skills and the ability to understand and document complex processes, looking for 2 days a week work for a period of 3 months.

Key responsibilities include:

1. Creating detailed descriptions of business processes and procedures.
2. Working with subject-matter experts to gather information and ensure accuracy.
3. Developing clear and concise documentation for internal and external use.
4. Maintaining and updating process documentation as needed.
5. Ensuring all documentation complies with company standards and regulatory requirements.
6. Assisting in the development of training materials based on process documentation.

What you'll need to succeed
Strong writing and communication skills and the ability to understand and document complex processes. Attention to detail and accuracy with familiarity with industry-specific terminology and regulations. Proficiency in documentation tools and software (e.g., Microsoft Word, Visio) and the ability to work collaboratively with various departments and stakeholders. Previous experience in a similar role, such as technical writing or business analysis experience in process improvement or quality management. Knowledge of process mapping and workflow tools.

What you'll get in return
Flexible working options available alongside part-time hours.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.