Part-time Porter

Our client is currently seeking a Part-Time Porter to join the team at a luxury residential building in West London.

Role: Part-Time Porter (24.5hr per week)

Location: West London

Rota:

1. Mondays 3pm - 7pm
2. Tuesdays: 3:30pm - 7pm
3. Wednesdays: 3:30pm - 7pm
4. Thursdays: 3pm - 7pm
5. Fridays: 3:30pm - 7pm
6. Saturdays: 7am - 1pm

Salary: £15-17,000pa (DOE)

Responsibilities:

1. To oversee and manage the main entrance lobby, as well as all communal areas of the site.
2. Supervising all visiting contractors and instructing as needed.
3. Ensuring high levels of customer service are met at all times, when communicating with the residents, clients and contractors.
4. Handling any complaints and issues effectively, in a conscientious manner and in good time.
5. Ensuring all maintenance and security issues; such as broken locks, phone systems, boiler problems, lifts et cetera are reported to the managing agent in a timely manner.
6. Identify any Health & Safety concerns and handle with best practice according to the managing agent's advice.
7. Keep all site documentation up to date and informed with all issues and events on site.
8. Patrolling site to ensure all areas are kept clean and tidy, and safe for all residents.
9. Collecting rubbish bags across the development, delivering to the bin stores, and ensuring these are well kept.
10. Handling all site keys, logging intake and outtake accurately.

Key Attributes:

1. Focus on customer service delivery
2. Friendly yet professional demeanour
3. Previous experience within a residential environment is highly desirable
4. Well groomed and well kept at all times
5. Good written and spoken communication skills
6. IT literate in handling emails and Microsoft Office
7. Proactive attitude

If you have not heard back from us within 2 weeks, please assume you have been unsuccessful. We will be in touch with considered candidates directly.