Part-Time Operations Administrator - Cityside Leisure and Retail Park

TN United Kingdom; Belfast; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Part-Time Operations Administrator to support the management of a bustling retail and leisure environment in Belfast. This role involves a diverse range of responsibilities, from coordinating daily operations to managing social media activities. The ideal candidate will possess strong organizational skills, a proactive attitude, and a keen eye for detail. If you thrive in a dynamic setting and are passionate about customer care and operational excellence, this opportunity offers a chance to make a significant impact in a vibrant community hub.

Qualifications

• Previous experience in Administration or PA experience is essential.
• Excellent IT skills including Microsoft Word, Excel, and PowerPoint.
• Knowledgeable and interested in social media trends.

Responsibilities

• Assist management in the day-to-day coordination of operations.
• Coordinate cleaning schedules and ensure compliance with safety standards.
• Monitor and update social media for the centre.

Skills

Administration

Project Management

Customer Care

Communication Skills

Organizational Skills

Social Media Knowledge

Creativity

Tools

Microsoft Office

Canva

Photoshop

Video Editing Apps

Job description

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Part-Time Operations Administrator - Cityside Leisure and Retail Park, Belfast

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Client:

Savills

Location:

Belfast, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

067bf4b8f31b

Job Views:

7

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

The Role / Location

The main function of this role is to provide management support in the busy retail and leisure environment of Cityside Retail Park.

Cityside Leisure and Retail Park extends to , sq ft and is NI’s largest leisure and retail development located on the edge of Belfast City Centre. The property comprises leisure accommodation totalling , sq ft and retail accommodation totalling , sq ft.

The candidate will assist in the day-to-day operation of the scheme as a vital part of the centre management team and be responsible for the implementation of a diverse series of duties.

This is a part-time 24 hours per week position.

Key Responsibilities

• Assist management in the day-to-day coordination and management of the centre’s operational activities
• Administration duties and office support for the centre manager and/or client and visitors
• Assist with supplier approval, contractor management, issue permits to work, review of RAMS and similar duties
• Assist the Centre Manager and managing agent in proactive reporting
• Coordinate contracted cleaning schedules to ensure the highest of standards are maintained at all times
• Liaise with security to ensure adequate coverage is maintained at all times
• Liaise between customers, tenants and the managing agents to ensure smooth delivery of operations
• Health & Safety and Fire Safety, including Compliance checks in conjunction with third party specialists (including the resolution of any identified risks)
• Ensure compliance with all in-house security, health, safety, fire, welfare and standard operating policies, procedures, and protocols & compliance with relevant Health & Safety legislation
• Promote good safety habits and methods of work
• Report all health and safety issues to the Centre Manager, including accidents and near misses
• Be willing to attend and complete the relevant fire warden training
• Be the tenants point of contact during evacuations
• Coordinate activities on the mall floor, including kiosk placement and invoicing
• Ensure all contract documentation is up to date and compliant
• Advise on energy efficiency and cost-effectiveness
• Monitor and update social media for the centre (including answering queries from the public, sharing new content and promoting tenant material on the Cityside RP pages)
• Liaise with tenants on-site; this includes store visits to keep up to date with new stock arrival, photography and/or videoing stock for social media platforms
• Use of Microsoft Office software, e.g. Word, Outlook, Excel, Powerpoint., Power BI. Use of additional software to support social media activities, ie. Canva, video editing apps and photoshop.
• Any other reasonable duties as required.

Skills, Knowledge and Experience

• Previous experience in Administration or PA experience or in a project management role
• Proactive, capable of working as part of the team and on your own initiative
• Demonstrate excellent standards of customer care
• Demonstrate excellent communication and telephone skills.
• Have strong organisational, administrative and multi-tasking skills
• Excellent IT skills including but not limited to Microsoft Word, Excel and PowerPoint
• Demonstrate excellent levels of accuracy and attention to detail
• Knowledgeable and interested in social media trends
• Creative eye for video content and photography
• Experience in editing and use of additional apps that can support digital activity- Canva, Photoshop etc
• Willingness to adapt to new ideas and initiatives and to make constructive suggestions as appropriate

Savills Ireland is an equal opportunity employer

Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone’s talents and abilities and where diversity is positively promoted.