Part Time Night Porter

Aimbridge Hospitality; Sheffield; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Aimbridge Hospitality as a Night Porter at the Hampton by Hilton Sheffield. You'll ensure guest safety, provide exceptional service, and handle breakfast and bar duties in a friendly environment. We prioritize personality and passion over experience, welcoming candidates 18 or older.

Benefits

Hotel discounts portfolio wide

Wagestream access

24/7 employee assistance programme

Career and lifestyle breaks

Volunteer days

Qualifications

• Passion for providing exceptional guest experiences.
• Strong interpersonal skills and personality.
• Ability to comply with security and fire safety measures.

Responsibilities

• Ensure safety and security of guests, staff, and hotel.
• Conduct security checks and assist with breakfast service.
• Liaise with guests and resolve complaints courteously.

Skills

Customer Service

Problem Solving

Communication

Job description

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Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Volunteer days – Up to two days per year to support a charity of your choice

A day in the life of…

As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, serve drinks on the bar, help set up meeting rooms and carry out cleaning tasks as and when required. You will also liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

Based in the Hampton by Hilton Sheffield you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Please note, we will only be accepting candidates who are age 18 or above.