Part Time Night Guest Service Assistant

RBH; Aberdeen City; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a vibrant team as a Part-Time Night Guest Service Assistant at Aloft Aberdeen TECA, where you'll be pivotal in providing exceptional guest service and managing reception duties. This role is perfect for fast-paced individuals with a flexible schedule and a positive attitude, contributing to a memorable experience for guests.

Benefits

Discounted hotel room rates for staff and friends & family

Extra holiday days for your birthday

Flexible working arrangements

Pension scheme

Free meals on duty, saving over £1000 annually

Qualifications

• Experience as a night auditor in a hotel is preferred.
• Eager to learn and interact with guests.
• Ability to work both night and day shifts.

Responsibilities

• Manage guest service and reception during night shifts.
• Conduct night audit processes.
• Oversee restaurant operations.

Skills

Customer Service

Positive Attitude

Flexibility

Tools

OPERA

Job description

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Join Our Family

At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated as a Top 30 Best Place to Work in Hospitality! We are passionate about the industry and always looking for new talent to join us on our journey.

Are you seeking a unique opportunity to be part of an incredible team and work for a renowned Marriott Brand, Aloft? If so, you've come to the right place.

The position of Part-Time Night Guest Service Assistant is available at Aloft Aberdeen TECA. Reporting to the Operations Manager and Guest Service Supervisor, you will be responsible for guest service, reception, restaurant operations, and managing the night audit process. The ideal candidate will deliver excellent customer service, possess a positive attitude, be eager to learn, show care, and be flexible to work both night and day shifts.

Aloft talent are fun, bold, and eclectic. They are socially active, passionate about design, tech innovation, and music. They enjoy interacting with guests about their interests. Our team is friendly, outgoing, and straightforward, with a touch of charm. We value attitude and personality, which bring the brand to life.

If you dislike sleeping at night, this role could be perfect for you. If you have experience as a night auditor in a hotel, you earn extra brownie points! Knowledge of OPERA is a plus, so apply if you know it!

Where Will You Be Working?

Your new role as Part-Time Night GSA will be based at Aloft Aberdeen TECA, located at The Event Complex Aberdeen (TECA).

You will be part of the team in a 150-bedroom hotel on the site of the Aberdeen Exhibition and Conference Centre. Designed by Cooper Cromar, with interiors by Twenty2Degrees, this is the only Aloft Hotel of its kind in Scotland, featuring a WXYZ bar, RE:MIX lounge, and gym.

What We Offer

We provide a benefits package designed to support our team and foster a positive culture:

• Discounted hotel room rates for staff and their friends & family
• Extra holiday days for your birthday
• Flexible working arrangements
• Pension scheme
• Free meals on duty, saving over £1000 annually

For more details, watch our employee benefits video and learn about our full benefits package.

Equal Opportunities

RBH Hospitality Management is committed to diversity and inclusion. We are an equal opportunity employer. If you require reasonable adjustments during our hiring process, please contact us.

#LifeatRBH

• Job Reference: RBH14577