Part Time Night Guest Service Assistant

TN United Kingdom; Aberdeen City; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Part Time Night Guest Service Assistant at a unique hotel in Scotland. This role emphasizes excellent customer service and a positive attitude, perfect for those who thrive in a vibrant, social environment. Employees enjoy a range of benefits, including discounted hotel stays and flexible working arrangements. If you are eager to learn and passionate about hospitality, this position could be your ideal fit. Join a team that values diversity and individuality, and be part of a workplace that prioritizes its people!

Benefits

Discounted hotel room rates

Additional holiday days for birthdays

Flexible working arrangements

Pension scheme

Free meals on duty

Qualifications

• Prior experience as a night auditor is advantageous.
• Must be flexible to work both night and day shifts.

Responsibilities

• Handle guest service and reception duties.
• Oversee the night audit process.

Skills

Customer Service

Flexibility

Positive Attitude

Tech Savvy

Education

High School Diploma

Tools

OPERA Software

Job description

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Client:

RBH

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Job Category:

Other

EU work permit required:

Yes

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Job Reference:

3a5314306332

Job Views:

12

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

We are currently seeking a Part Time Night Guest Service Assistant at Aloft Aberdeen TECA. Reporting to the Operations Manager and Guest Service Supervisor, you will handle guest service, reception, restaurant duties, and oversee the night audit process. The ideal candidate will deliver excellent customer service, possess a positive attitude, be eager to learn, caring, and flexible to work both night and day shifts.

Aloft employees are fun, bold, and eclectic—social, passionate about design, tech, and music, and enjoy engaging with guests about their interests. We value friendly, outgoing, and tech-savvy individuals who bring a vibrant energy to the brand. Attitude is key, and skills can be taught!

If you dislike sleeping at night, this role might be perfect for you. Prior experience as a night auditor and familiarity with OPERA software are advantages.

Work Location:

The role is based at the Aloft Aberdeen TECA, located at The Event Complex Aberdeen (TECA), a 150-bedroom hotel featuring a WXYZ bar, RE:MIX lounge, and gym, designed by Cooper Cromar and Twenty2Degrees. This is the only Aloft hotel of its kind in Scotland.

What We Offer:

We provide a benefits package designed to support our team, including:

• Discounted hotel room rates for staff and their friends & family
• Additional holiday days for your birthday
• Flexible working arrangements
• Pension scheme
• Free meals on duty, saving over £1000 annually

For more details, watch our employee benefits video and learn about our full benefits package.

Equal Opportunities:

RBH Hospitality Management is committed to equal opportunity employment. We embrace diversity and foster an inclusive, people-first culture. If you require reasonable adjustments during the application process, please contact us.

#LifeatRBH

• Job Ref: RBH14577