Part Time Library Assistant Alderley Edge Library

Cheshire East Council; Wilmslow; On-site; GBP 25,000 - 26,000; Part time

Job summary

A local government council is seeking a part-time Library Assistant to join Alderley Edge Library in Wilmslow. The role involves engaging with library users, providing excellent customer service, and assisting with library duties. Ideal candidates should possess strong IT and communication skills and have experience in a customer-facing environment. This position presents a rewarding opportunity to contribute to community services.

Qualifications

• Proficient in using self-service machines and public computers.
• Passion for books and commitment to lifelong learning.
• Previous experience in a customer-facing role.

Responsibilities

• Serve as the first point of contact for library users.
• Assist customers with inquiries and library services.
• Support the operation of the Council's Customer Service Point.

Skills

Excellent IT skills

Strong communication skills

Experience in customer service

Job description

Overview

A Library Assistant is the first point of contact for users of the library. Library Assistants deal with the public in person and on the telephone, answering enquiries, assisting them in using self-service machines and public computers, staffing the council information point and signposting to other agencies. This part time post for 9.50 hours is at Alderley Edge Library.

Organisation

Cheshire East Council

Location

Wilmslow

Job Category

Libraries and Archives

Grade

CEC NJC - Grade 4

Salary

Min £25,583 pro rata per annum; Max £25,989 pro rata per annum

Hours per week

9.5

Weeks per year

52.143

Employment Type

Permanent

Closing Date

30/09/2025

Ref No

E3274

About Cheshire East Council

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Responsibilities

• Join Alderley Edge Library, a busy community library that provides a quality and diverse range of services for its customers.
• Provide excellent customer service and contribute cheerfully and positively to an efficient, quality library service.
• Deliver services as part of a small team carrying out a wide range of library duties.
• Respond to the needs of the Council's Customer Service Point located in the library and assist in running events for adults and children.
• Show energy and enthusiasm to deliver services and work with self-service machines and public computers.
• Be involved in signposting to other agencies and signposting to additional resources where appropriate.

Qualifications / Skills

• Excellent IT and communication skills.
• Interest in books and lifelong learning.
• Experience of working in a customer facing environment.

Working Pattern

The 9.50 hours are worked over a two-week timetable and will include alternate Saturdays.