Part-Time Housing Needs & Allocations Officer

Crawley Borough Council; Northgate; Hybrid; GBP 18,000 - 24,000; Part time

Job summary

Crawley Borough Council is recruiting for a part-time Housing Needs and Allocations officer to cover a 12-month fixed-term maternity leave. The role involves assessing housing needs, advising customers and stakeholders, and allocating social housing through the Choice Based Lettings scheme.

The hours are three days per week, with hybrid working (home and two days in the office). Experience in social housing or customer services is essential, along with strong communication skills, attention to

Qualifications

• Experience of working in a social housing or customer services environment.
• Ability to communicate effectively with customers and stakeholders.
• Willingness to travel within the borough and meet deadlines.

Responsibilities

• Assess customers' housing needs and priority for accommodation.
• Provide advice to customers and stakeholders.
• Allocate available social housing through the Choice Based Lettings scheme in line with policies.

Skills

Customer service

Communication

Attention to detail

Driving licence

Job description

Crawley Borough Council is recruiting for a part-time Housing Needs and Allocations officer to cover a 12-month fixed-term maternity leave. The role involves assessing housing needs, advising customers and stakeholders, and allocating social housing through the Choice Based Lettings scheme.

The hours are three days per week, with hybrid working (home and two days in the office). Experience in social housing or customer services is essential, along with strong communication skills, attention to