Part Time Housing Manager (Perm: Ashford, Kent)

Adecco; Ashford; On-site; GBP 27,000 - 32,000; Part time

Job summary

A leading recruitment agency is looking for a specialist Housing Services Manager for a part-time position in Ashford, Kent. The role involves managing a team, delivering excellent tenancy management services, and requires public sector housing experience. Ideal candidates will be car drivers and have a strong customer-focused service background. Competitive salary of up to £32,000 per annum offered for the right candidate.

Qualifications

• Experience in developing a professional customer-focused service for residents.
• Essential to be a car driver and owner.
• Experience in managing and leading public sector housing teams is ideal.

Responsibilities

• Manage up to 7 staff in the public sector.
• Lead and motivate neighbourhood teams for excellent service delivery.
• Develop the Estate Inspection team for improved estate environment.

Skills

Team leadership

Performance management

Customer-focused service

Job description

Overview

A fantastic opportunity has emerged for a specialist Housing Services Manager to join one of Adecco's most improved public sector housing clients in a part time (17.5 hours per week, Wednesday afternoon to Friday evening), permanent contract. This car driving role is part of a job share, and will be reporting into the Stanhope office in Ashford, Kent. For the right candidate, our client will pay up to £32,000 per annum.

Responsibilities

• Managing up to 7 staff (preferably Housing/asb/neighbourhood officers) in the public sector.
• Leading, motivating and managing the neighbourhood teams to deliver excellent tenancy management and estate inspection services for residents.
• Managing performance targets, producing statistics and analysing team performance and external trends to continuously improve service delivery.
• Developing the Estate Inspection team to enable it to fulfil its task of improving the estate environment.
• Co-ordinating team meetings and delegating work related tasks to the tenancy management team.
• Resolving complex anti-social behaviour, leasehold and rent arrears cases.

Working arrangements

This is a hybrid working role so you will only need to be in their Kent office 1-2 days each week.

Requirements

• Experience developing a professional customer-focused service which meets the needs of residents and responds promptly to enquiries and complaints.
• Being a car driver and owner is essential.
• Ideal candidates will have experience in managing and leading public sector housing teams.

Application and timing

Only applicants who feel they meet the above criteria need apply. Ideally applicants will be immediately available or available on a short notice period (1 month maximum), as the client is keen to move quickly in filling this position.

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