Part Time GP Receptionist

Integrated Care System; Sheffield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare practice in Sheffield is seeking a part-time receptionist/administrator to join their team. The role requires providing efficient reception services, managing appointments, and ensuring excellent communication with patients. Ideal candidates should have experience in a GP practice, be reliable, and possess strong organizational and communication skills. Flexibility in working hours is essential for this position.

Qualifications

• Experience of working in a GP practice preferred.
• Ability to work flexible hours as needed.
• Reliable and motivated with a positive attitude.

Responsibilities

• Provide professional reception service to patients and health professionals.
• Manage clinical appointments using the Systm1 system.
• Cover reception duties as required.

Skills

Telephone and communication skills

Team player

Organizational skills

Tools

Systm1 clinical system

EMIS WEB

Job description

Kingswell Surgery, Penistone is looking for a part-time receptionist/administrator to join our small and friendly training practice for between 16 and 24 hours per week. The ideal candidate should be a reliable, motivated, team player with good telephone and communication skills.We are open from 7.45 am until 6.30 pm and flexibility is essential as you will be required to work between these hours to meet the needs of the business and cover colleagues when required.Experience of working in a GP surgery is preferred however full training will be provided for the right candidate.

Main duties of the job

You will form part of our friendly but hard-working reception/admin team, providing a professional, efficient and effective reception service to patients and health professionals alike. Confidentiality is an essential part of the role.Key responsibilities:Make, amend and cancel clinical appointments for patients using the Systm1 clinical system.Care navigate patients to the most appropriate health professional/service when booking appointments.Deal with and record accurate messages from clinicians and patients

About us

Kingswell Surgery is a friendly, well-led, GP Training Practice with its own dispensary, caring for approximately 5500 patients in the heart of rural Penistone.We are committed to providing a high standard of clinical care and an excellent service to patients.Our clinical team is made up as follows: 3 GP Partners, 2 salaried GPs, 2 Practice Nurses, 2 HCAs.Our Admin team comprises of:Practice Manager, Assistant Manager, 2 Administrators, 4 Receptionists and 3 dispensers.We also have a number of staff in other funded roles who work at the practice, such as a care coordinator, health and wellbeing coach, clinical pharmacist etc.

Job responsibilities

Administration

• To have a thorough knowledge of all Practice procedures
• To work in accordance with written protocols
• Photocopy as requested

Reception

• Receiving patients, consulting with the practice team
• Answer telephone calls in a professional manner, dealing with enquiries via telephone and face-to-face
• Taking Home visit requests
• Take accurate messages and relay to the appropriate person via email / other
• Telephone for results and information from outside agencies, i.e. hospitals, GP surgeries, Health Centres
• Data input and retrieval via computer system
• Be able to cover all reception duties as necessary

Computer:

• Process patient change of details
• Booking, cancelling and changing appointments

Other tasks:

• Ensure building security
• Maintain supplies of stationery in reception and consulting rooms
• Keep workplace organised and tidy
• Clear consulting rooms when possible and tidy waiting room
• Any other tasks allocated by management

Person Specification

Experience

• Experience of working in a GP practice;
• Experience of working on EMIS WEB.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.