Part-time General Assistant

The Acorn Inn (Evershot, Dorset); Dorchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charming coaching inn in Dorset is seeking a Part-time General Assistant to support various departments and ensure a seamless guest experience. The role requires excellent customer service skills, attention to detail, and previous experience in a similar hospitality role. The position offers competitive pay of £12.21 per hour plus service charge and includes numerous benefits such as a generous holiday allowance and discount opportunities.

Benefits

20+ days of holiday allowance

Excellent monthly service charge

Award-winning learning opportunities

Discounted accommodation rates

Paid volunteering days

Qualifications

• Previous experience in a similar F&B or hospitality role.
• Excellent communication and interpersonal skills.
• Detail-oriented and takes pride in delivering high standards.

Responsibilities

• Taking food and drink orders in the bar and restaurant.
• Preparing the restaurant before and after service.
• Assisting in the kitchen with vegetable prep and washing up.

Skills

Customer service skills

Interpersonal skills

Attention to detail

Job description

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Part-time General Assistant ***Staff accommodation available
in Dorset***

We are looking for aPart-time General Assistant.As
a General Assistant you will support the smooth operation of all departments,
ensuring a seamless guest experience from preparation to service. We are
looking for someone who has excellent customer service skills, interpersonal
skills, attention to detail and has previous experience in a similar role.

Location: The Acorn Inn, Dorset

Salary:£12.21 per hour + service charge

The Red Carnation Hotel Collection is a family-owned
hotelier business with 17 stunning properties all over the world.



We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous
awards such as Best Employer (2023) and Sustainable Business (2023) at The
Cateys. We are proud in our commitment to developing our own and were honoured
to have won for the third time a Princess Royal Training Award (2017, 2020,
2023) by HRH The Princess Royal and City & Guilds and proud to be the first
privately owned company retaining its Platinum Investors in People accolade
globally. To further enhance our standing, we have been certified as a Top
Employer (2024) in the United Kingdom, affirming our excellence in employee
conditions.

The charming Acorn Inn transports you to the pages of a
Thomas Hardy novel, as this 16th century coaching inn features in Tess of the
d’Urbervilles. This four star hotel has 10 rooms, an award-winning restaurant
and bar, as well as a Skittles Alley.

Key Responsibilities of aGeneral Assistant:

• Taking food and drink orders in the bar and restaurant
• Prepare the restaurant before and after service
• Assist in the kitchen with vegetable prep and washing up
• Be familiar with all menu items to confidently engage with
  guests
• Communicate effectively with both guests and team members
• Support housekeeping shifts as needed

What are we looking for?

• Has previous experience in a similar F&B or hospitality
  role
• Possesses excellent communication and interpersonal skills.
• Is detail-oriented and takes pride in delivering high
  standards.
• Demonstrates a genuine passion for providing exceptional
  guest experiences.
• Is flexible and able to thrive in a busy, fast-paced
  setting.
• Works well as part of a team and supports colleagues
  whenever needed.
• Has a positive attitude and a willingness to learn and grow
  within the role.

What’s in it for you?

• Holiday
  allowance starting at 20 days and increasing with length of service up to
  27 days + 8 bank holidays.
• Excellent
  service charge added to your salary every month.
• Professional,
  award-winning learning and development opportunities from day one.
• Fantastic
  recommend a friend and family bonus scheme worth up to £600.
• Enhanced
  paid maternity leave & paternity leave.
• 50%
  off on food and 25% off on beverages in any Red Carnation Hotels F&B
  outlets.
• Discounted
  accommodation rates at Red Carnation Hotels worldwide.
• Two
  paid volunteering days each year, because we care about our community.
• Access
  to immediate Employee Assistance Programme, because we care about our
  employees.
• Vibrant
  hotel recognition events every month and hotel-based incentives (Employee
  of the Month / Manager of the Quarter).
• Social
  and team building events per hotel.
• Global
  Employee Appreciation Party, where we get to celebrate our incredible
  teams.
• Complimentary
  uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities
Employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.

We electronically scan and store a copy of your
passport/visa and/or ID card to gain a clear indication of the authenticity of
the document and establish the ‘Right to Work’ in the UK.