Part-Time Front End Leader — Customer Service

Food Lion; Tees Valley; On-site; GBP 19,000 - 24,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service and maintain a clean, organized front end. You will greet customers, handle cashier duties, and support the Customer Service Manager in meeting store standards.

The role requires good communication, the ability to learn multiple tasks, and adherence to policies and dress code. Training is provided, with opportunities to contribute during peak periods.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet customers and uses his or her name whenever possible.
• Maintain knowledge of front end procedures including cash reports and deposits.
• Ensure front end area is neat and clean.
• Operate cash register and related front end tasks.
• Assist Customer Service Manager and follow Front End standards.
• Complete required CBT and training modules.
• Adhere to dress code and Food Lion policies.
• Report cash variances and maintain accurate records.
• Provide support during surge periods.

Skills

Effective communication

Customer service

Multitasking

Cashier skills

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service and maintain a clean, organized front end. You will greet customers, handle cashier duties, and support the Customer Service Manager in meeting store standards.

The role requires good communication, the ability to learn multiple tasks, and adherence to policies and dress code. Training is provided, with opportunities to contribute during peak periods.